KEY SKILLS & QUALIFICATIONS:

• Proven experience in managing compliance within cleaning contracts or similar facilities management roles, preferably in a public sector or large-scale operational environment.
• Strong understanding of health and safety regulations, particularly related to cleaning and facilities management.
• Excellent attention to detail, with the ability to identify areas for improvement and ensure adherence to high standards of cleanliness and safety.
• Strong organizational skills, with the ability to manage multiple audits, tasks, and priorities simultaneously.
• Excellent communication skills, both written and verbal, to report findings and engage with stakeholders at all levels.
• Ability to lead training programs and offer constructive feedback for performance improvement.
• Strong problem-solving abilities with a proactive approach to resolving compliance issues.
• Relevant health and safety qualifications (e.g., IOSH Managing Safely or equivalent) would be advantageous.

DESIRABLE EXPERIENCE:

• Experience working in compliance or auditing roles within the public sector or law enforcement.
• Knowledge of relevant cleaning industry standards, including ISO certifications, would be beneficial.
• Experience in working with cleaning contractors and managing performance metrics.
  Previous experience is desirable and you will need to present and conduct yourself in a professional, courteous and appropriate manner in accordance with the Company policies, procedures, guidelines and values.

ABOUT US:

Tenon FM are a Facilities Management (FM) Company with over 1,700 employees in the UK, offering a wide spectrum of hard & soft FM services specific to the diverse needs of over 1,100 customers throughout the UK.
Our people are very important, because without our employees we can`t provide our services and deliver our customer promise and your role is vital to our continuing success. No matter what area of the business you join, your contribution will be valued and recognised.
We are an equal opportunities employer and Investors in People Accredited.

Ensure all training requirements are documented, and staff certifications are up to date.

• Quality Assurance

ABOUT THE ROLE:

We are currently recruiting for motivated, reliable and customer focused Compliance Manager to join our team working across Surrey and Sussex.
Job Type: Permanent - Full Time.
Pay Rate: £35,000 - £40,000 per annum.
Working Hours: 40 Hrs per week, Monday to Friday 09:00Hrs to 17:30Hrs.
Start Date: Immediately.

ROLE SUMMARY:

We are seeking a dedicated and experienced Compliance Manager to oversee and ensure the highest standards of cleaning services across Sussex and Surrey Police`s diverse locations. The role will involve auditing cleaning services across Police Headquarters, police stations, control centres, storage locations, administration areas, training centres, and other premises under the cleaning contract. The Compliance Manager will also be responsible for auditing health and safety procedures within cleaning cupboards and providing recommendations for staff re-training to address any areas of non-compliance or deficiencies.
If you have a keen eye for detail, a passion for improving operational standards, and the expertise to ensure compliance within cleaning services, we would love to hear from you. The role offers the opportunity to play a vital part in maintaining high standards of cleanliness and safety across critical facilities.

KEY RESPONSIBILITIES:

• Cleaning Audits:
  Conduct regular and detailed audits of cleaning services at various Sussex and Surrey Police locations, including but not limited to Police Headquarters, police stations, control centres, storage areas, administration offices, and training facilities.
  Ensure cleaning standards are met in accordance with contractual agreements and operational requirements.

Develop and implement audit schedules to ensure all areas are audited on a regular basis.

• Health and Safety Compliance:

Review and audit health and safety procedures in all cleaning cupboards and storage areas.
Ensure compliance with relevant health and safety regulations, ensuring all cleaning staff are operating safely and within the prescribed standards.

Identify any potential health and safety risks related to cleaning practices, equipment, or storage and implement corrective measures.

• Training and Development:

Liaise with the training Manager to identify areas for improvement in cleaning standards and practices, and recommend re-training or upskilling programs for cleaning staff.
Work closely with the cleaning service provider to ensure all staff are adequately trained and briefed on operational, safety, and quality standards.

Ensure all training requirements are documented, and staff certifications are up to date.

• Quality Assurance:

Conduct spot checks and follow-up audits to ensure continued compliance with cleaning standards and health and safety regulations.
Identify and resolve non-compliance issues or any shortfalls in cleaning performance and take proactive steps to improve quality.

Prepare reports on audit findings and recommend corrective actions, including re-training or other interventions where necessary.

• Collaboration and Reporting:

Collaborate with internal stakeholders within Sussex and Surrey Police, including operational managers, health and safety teams, and other relevant departments, to ensure seamless service delivery and compliance with contract requirements.

Prepare and present regular compliance reports to senior management, highlighting areas of concern, corrective actions taken, and improvements achieved.

• Continuous Improvement:

Propose improvements to cleaning practices, procedures, and service delivery, with a focus on enhancing efficiency, safety, and quality.
Keep up-to-date with best practices in cleaning standards, health and safety regulations, and compliance within the public sector.