Key Responsibilities:

• Overseeing day-to-day office administration and ensuring adherence to internal policies and procedures
• Managing customer and supplier onboarding, including KYC documentation, due diligence checks, verification and record keeping
• Ensuring administrative and onboarding processes comply with regulatory requirements and company procedures
• Managing correspondence with banks and financial institutions, including banking documentation and account requirements
• Coordinating tender submissions, ensuring all documentation is accurate, complete and submitted on time
• Building strong relationships with customers, suppliers, banks and external partners, particularly across Europe
• Liaising with C-suite executives and senior stakeholders on documentation, correspondence and administrative matters
• Supervising and supporting a small administrative team, delegating tasks and ensuring efficient daily delivery
• Maintaining accurate, confidential and well-organised records for internal and external requirements
• Reviewing and improving administrative workflows, onboarding procedures and documentation processes