ABOUT LENDABLE

Lendable is on a mission to make consumer finance amazing: faster, cheaper, and friendlier. We’re building one of the world’s leading fintech companies and are off to a strong start:

• One of the UK’s newest unicorns with a team of just over 500 people
• Among the fastest-growing tech companies in the UK
• Profitable since 2017
• Backed by top investors including Balderton Capital and Goldman Sachs
• Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

ABOUT THE ROLE

As a Compliance Monitoring Officer (Financial Promotions), you will be part of the Compliance team and supporting the Marketing team., within our central function. The Compliance team supports the business in delivering its objectives by adopting a customer-centric approach, conducting risk-based monitoring, and making recommendations to support the continued delivery of good customer outcomes. This particular role will be embedded in the Marketing team (part of our wider Growth function), working on financial promotions to ensure external marketing materials - like the company website and social media adverts - are compliant with our internal policies and regulatory requirements. This person will provide guidance to colleagues in the Marketing and Product Teams, as well as oversight to senior management on the outcome of monitoring activity. They will be part of the process to make great promotions from the very beginning and help our Growth team deliver at pace high quality marketing materials that are clear, fair and not misleading, and enable customers to understand how our products work to help them achieve their financial objectives.

WHAT YOU’LL BE DOING

• Review and approve a broad range of financial promotions created to be distributed either by the business itself or via third-parties, including digital and social media content.
• Ensure financial promotions adhere to the relevant regulatory requirements, industry standards and internal policies by providing clear advice and feedback to stakeholders.
• Identify potential areas for improvement with the internal financial promotions process to ensure it remains in line with regulatory changes and the business’ objectives.
• Maintain accurate records and documentation of compliance monitoring activities including review outcomes, actions taken, and follow-up activities.
• Collaborate with relevant teams, such as Growth, Product, Customer Experience, and Operations, to implement enhancements that drive better customer outcomes while maintaining compliance.
• Contribute to risk assessments to identify and mitigate compliance risks which could arise from non-compliant financial promotions.
• Stay up-to-date with relevant laws, regulations, regulatory updates, industry best practices and news sources and monitoring changes to identify potential impacts on compliance requirements.