Employment type: 2 x full-time roles, 35 hours per week

Duration: 1 x 12-month fixed term contract AND 1 x continuing role

Remuneration: Broadband 4/5, level 4 from $84,588 /level 5 from $92,265 plus 17% super

Location : UNSW Canberra, ADFA Campus

About UNSW Canberra:

University of Current South Wales (UNSW) in Canberra has multiple locations in the Nation’s Capital.

UNSW Canberra distinguishes itself from other institutions by its commitment to being thoughtful, practical, and purposeful in all endeavours. This combined approach is integral to the university's impact and contributes to its recognition as one of the top 20 universities globally, as well as a proud member of Australia's esteemed Group of Eight. Choosing a career at UNSW means embracing an environment where thriving, facing challenges, and engaging in meaningful work are not just encouraged but integral to the university experience. If you seek a career where you can excel and contribute meaningfully, you've found the right place.

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.

Why Your Role Matters:

The Client Services Officer role sits in the Student Administrative Services (SAS) Team under the broader portfolio of Student Life and Experience.

Student Administrative Services provides service and support to students across the student lifecycle from admission to graduation. The team works with a focus on our key partner, the Department of Defence and across portfolio partners and other departments to enable the delivery of quality education, research and student experience across the Faculty and schools, including lifelong learning.

The Client Services Officer positions are responsible for the tasks relating to undergraduate, postgraduate, and higher degree research student cohorts. The Client Services Officers will work across tasks within the Team under the guidance and direction of the Manager, Student Lifecycle, Team Leads and Coordinators. They will be required to cover all aspects of the student lifecycle and represent UNSW as required in our partnership with Defence.