Do you have a passion for working in the heart of your local community and are driven by making a difference? Then Citizens Advice Mid Mercia is the organisation for you.
Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away. We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
Are you an experienced who would like to use your expertise to make a difference in a fast-paced and multi-faceted charity?
Due to the continued growth and expansion of our services, we have an exciting opportunity for a Compliance Officer to join our Central Support Team.
We are seeking an experienced, detail-focused individual to support the Head of Compliance & Central Support in all areas of compliance administration including GDPR/data privacy, website and social media content, contract due diligence, complaints handling, to name but a few.
The successful candidate will possess excellent analytical skills, a high level of accuracy and attention to detail, and is able to work at pace in a department that is expected to meet deadlines.
apply here: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/

We are looking for someone who has:

• Specialist experience within a compliance role, with GDPR expertise
• Good understanding of regulatory requirements and data privacy principles
• Excellent organisational and document management skills
• Proven strong knowledge of Microsoft Office 365 applications (Word, Excel, Outlook)
• High level of accuracy and thoroughness, with excellent attention to detail and a systematic approach to managing tasks
• Able to work under pressure, to deadlines, in a fast-paced environment
• Experience of complaint handling
• Full clean driving licence and use of own vehicle

THE ESSENTIALS

• Salary: £27,000 to £31,000 per annum (dependent upon experience)
• Hours: 37.5 hrs /wk
• Location: Hybrid Working –a few days per week from one of our offices, a few days from home depending on service needs.
• Contract: permanent
  Please visit our website to find the full Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process - https://www.citizensadvicemidmercia.org.uk/vacancies
  To apply - applications only, via our website
  Or apply here: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/

• Ensure the organisation maintains compliance with data protection regulations, keeping all GDPR-compliant policies and procedures under review
• Conduct data protection impact assessments (DPIA) and draft data sharing agreements, as appropriate
• Review and maintain a complaint handling process in line with regulatory requirements
• Ensure all website/social media content complies with legal standards, including GDPR
• Draft, review and update policies and procedures, as required
• Deputise for the Head of Compliance & Central Support in compliance-related matters, as required
• Keep staff/volunteers on track with their annual mandatory training requirements