Position Summary:
As the Compliance Officer, you will play a crucial role in ensuring our organization meets all regulatory requirements and maintains the highest standards of service delivery. Your expertise in compliance and quality management will be instrumental in safeguarding the well-being of the individuals we support and maintaining our commitment to excellence.
Duties and Responsibilities:
· Develop and implement quality control and assurance policies and procedures for the organization.
· Ensure strict compliance with all applicable laws, regulations, industry standards, legal and safety standards within the organization.
· Keep track of changes and updates in regulations and update organizational policies and practices accordingly.
· Design and monitor control systems to deal with violations of legal rules and internal policies.
· Regularly assess the efficiency of control systems and recommend effective improvements.
· Review and evaluate company procedures and reports to identify hidden risks or common issues.
· Coordinate with different department managers to review all departmental compliance policies.
· Proactively engaging with clients to foster meaningful interactions and gathering valuable feedback.
· Support and complete regular audits and inspections.
· Broad knowledge and understanding in Work, Health and Safety.
· Administer the WHS Management System ensuring compliance with relevant WHS Legislation.
· Risk management analysis of identified potential safety and health hazards and reporting.
· Maintain registers for events, incidents, accidents and injuries and provide analysis and WHS reporting to the General Manager.
· Foster a culture of continuous quality improvement within the organization.
· Provide and deliver various training sessions based on compliance, industry updates and client needs.
· Keep up-to-date with changing regulations and compliance requirements.
· Prepare compliance reports and make recommendations for corrective actions and statistical reports on quality standards.
· Collaborate with internal and external partners to address compliance issues and maintain positive relationships with regulatory agencies to ensure compliance with federal, state, and local standards related to [healthcare, disability care, aged care, etc.] services.
· Analyze data and reports to identify areas of opportunity for quality improvement and producing statistical reports on quality standards. Ensure that client satisfaction is a top priority throughout the entire organization.

ESSENTIAL QUALIFICATIONS AND REQUIREMENTS:

· Bachelor’s degree in healthcare management, business administration, law, or a related field.
· Minimum of 2 years of relevant compliance and quality management experience in a disability/healthcare setting.
· With proven experience in NDIS Quality and Safeguards Commission and regulations of TAC (Transport Accident Commission).
· In-depth knowledge of healthcare and disability laws and regulations.
· Demonstrated success in developing and implementing quality control and assurance policies and procedures.
· Demonstrated leadership abilities, with the capacity to motivate and inspire others to uphold quality standards.
· Excellent communication and interpersonal skills, with the ability to communicate complex compliance issues to stakeholders at all levels.
· Ability to develop and implement compliance policies and procedures.
· Strong analytical and problem-solving skills, with the ability to assess risks and develop effective solutions.
· Strong analytical and problem-solving skills, with the ability to assess risks and develop effective solutions. Exceptional organizational and time-management skills, capable of managing multiple tasks and priorities simultaneously.
Job Types: Full-time, Permanent
Work Location: In perso

Please refer the Job description for details