YOU MUST HAVE KNOWLEDGE AND EXPERIENCE OF …

• Current and emerging private sector housing related legislation and the technical aspects of enforcement.
• Computer literate e.g. Microsoft Office
• Good verbal and written communication skills
• Tackling noise, anti-social behaviour or housing related problems
• Proactive engagement with landlords and members of the public to improve tenancy management, property standards and neighbourhood sustainability.
• Working with vulnerable people.
• Working in a multi-agency framework to draw in support for individuals where it is needed.
• Well-developed planning, organisational, communication and customer service skills
• Problem solving in difficult situations.

YOU MUST HAVE THE FOLLOWING QUALIFICATIONS.

• GCSEs grade 4 or above (grade C or above) including English and Math’s or equivalent.
• Current driving licence, or means to mobility support

An opportunity has arisen to be part of the Council’s Private Housing Team, helping to drive up standards in privately rented homes. The team investigates poor housing conditions, domestic noise, anti-social behaviour, housing related nuisances such as pest infestations, hoarding, and accumulations of waste. The team works intensively in areas where there are high numbers of privately rented homes to make sure these are well managed, to help to tackle poverty and to link people with the services they need.
The role will involve offering advice and support to residents and landlords, working with vulnerable tenants, making referrals to services, carrying out property inspections, determining compliance with landlord licence conditions and taking enforcement action. You will manage your caseload, produce reports, monitor and update information systems and identify areas where intervention is required to solve problems.
Please take a look at the full job profile. It’s important that you read it in full and check that you meet the essential criteria.