Compliance Officer II

at  Halifax Regional Municipality

JOB POSTING

Halifax Regional Municipality is inviting applications for three (3) permanent, full-time positions of Compliance Officer II in Community Standards & Compliance, Community Safety.
Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality’s core values. We have an Employment Equity Policy and we welcome applications from African Nova Scotians and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities and 2SLGBTQ+ Persons. Applicants are encouraged to self-identify on their electronic application.

Reporting to the Supervisor of Regional Compliance and as a member of the Compliance Team, the Compliance Officer II (COII) is responsible for enforcing Municipal Legislation existing in a range of By-laws including but not limited to:

• Taxi and Limousine By-law
• Vending By-law
• Temporary Signs By-law
• Halifax Regional Municipality Charter Part XV
• Derelict Buildings By-law
• Noise By-law
• Pesticides By-law
• Streets By-law
• Solid Waste Collection and Disposal By-law
• Land Use By-laws
• Animal By-law
• Nuisance By-law
• Motor Vehicle Act
• Sidewalk Cafe By-law

EDUCATION & EXPERIENCE:

• An undergraduate degree in public administration, criminology or political science or a post-secondary education in a related field such as Law and Justice studies may also be considered;
• Three (3) years’ experience working in enforcement of municipal and/or provincial by-laws or regulations;
• Minimum three (3) years’ experience delivering face to face customer service that involves de-escalation of customer complaints;
• Minimum of one (1) year experience with database software;
• An equivalent combination of education and experience may also be considered.

TECHNICAL/JOB SPECIFIC KNOWLEDGE AND ABILITIES:

• Ability to effectively deal promptly with conflict and stressful situations with tact and diplomacy using good judgment;
• Ability to work independently with minimal supervision and make sound decisions which impact public safety;
• Above average abilities in communications (both orally and written) and interpersonal skills;
• Ability to make decisions relative to urgency and importance and public scrutiny;
• Ability to prioritize and coordinate a multitude of tasks and responsibilities;
• Good observation, problem solving and decision making skills;
• Ability to maintain confidentiality;
• Demonstrated organizational and administrative abilities;
• Knowledge of standard office software and technology including Microsoft Office Suite, and Hansen or similar systems;
• Knowledge of proper witness interview techniques, gather and present evidence;
• Knowledge of municipal by-laws and Halifax Regional Charter considered an asset;
• Working knowledge and experience of methods and techniques of humane capture and impound of domestic and wild animals of an unpredictable nature;
• Ability to remain calm during stressful and highly charged emotional situations involving animals, animal owners, victims, and witnesses;
• Ability to assess sick or injured animals and provide basic first aid considered an asset.
  Security Clearance Requirements: Applicants may be required to complete an employment security screening check.
  Please note – Testing may be conducted as a component of the selection process to assess technical and job specific knowledge. Candidates, who are selected for testing, may be tested in a group setting, scheduled at the employer’s discretion.
  COMPETENCIES: Analytical Thinking, Communication, Conflict Management, Customer Service, Decision Making, Flexibility, Teamwork & Cooperation, Values and Ethics, Valuing Diversity.
  WORK STATUS: Three (3) permanent, full-time positions
  HOURS OF WORK: 10 hour/day rotational shifts, Monday to Sunday, 8:00 a.m. to 6:00 p.m., 35 hours per week. Based on operational requirements, the work schedule may be subject to change.
  SALARY: Level 8, $39.63 per hour as per the NSGEU Local 222 Collective Agreement
  WORK LOCATION: 7 Mellor Avenue, Dartmouth, NS
  CLOSING DATE: Applications will be received up to 11:59pm on Tuesday, November 12, 2024.

THIS IS A BARGAINING UNIT POSITION. EXTERNAL APPLICANTS WILL ONLY BE CONSIDERED IF THERE ARE NO QUALIFIED BARGAINING UNIT CANDIDATES.

Please note: We thank all applicants for their interest in this position. Only those applicants selected for interview/testing will be contacted.
During the recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in an assessment process (such as an interview or testing) and who require accommodation, should discuss their needs with the Recruiter when invited to the assessment process.

DUTIES AND RESPONSIBILITIES:

• Educates and provides information to the public regarding municipal legislation;
• Interprets and enforces legislation;
• Conducts investigations regarding alleged by-law violations and Halifax Regional Municipality Charter violations;
• Ensures public compliance with municipal by-laws through negotiation, education, issuance of tickets, laying of charges and preparing and serving Orders;
• Enters private property to conduct land use investigations and determine if zoning violations exists (ie. Illegal units, illegal businesses);
• Manages and supervises contract services in the remedy of violations;
• Identifies species and breeds of a variety of wild and domestic animals;
• Captures and impounds stray or dangerous animals using animal control equipment such as catch poles and humane traps;
• Observes and identifies signs of illness or injury in animals, reports symptoms and transport injured animals;
• Responds and provides support to Halifax Regional Police to seize and impound animals;
• Conduct inspections on taxis, limousines and vending vehicles;
• Conduct site inspections to confirm sidewalk café is built as per submitted plan(s);
• Reports, Correspondence, Appeals and Legal matters;
• Issues “Orders” or “Notices” and reports as required by HRM By-laws and Halifax Charter;
• Presents oral and written reports to Appeals Standing Committee of Council;
• Lays charges before the courts (long form information) or issuance of Summary Offence Tickets (SOT) to individuals who violated HRM by-laws or HRM Charter;
• Represents HRM as a witness in prosecution proceedings;
• Liaises with HRM Legal, other business units and individuals related to the enforcement of municipal by-laws;
• Prepares and serves warrants;
• Attends Night Court, as required.

Reporting to the Supervisor of Regional Compliance and as a member of the Compliance Team, the Compliance Officer II (COII) is responsible for enforcing Municipal Legislation existing in a range of By-laws including but not limited to:

• Taxi and Limousine By-law
• Vending By-law
• Temporary Signs By-law
• Halifax Regional Municipality Charter Part XV
• Derelict Buildings By-law
• Noise By-law
• Pesticides By-law
• Streets By-law
• Solid Waste Collection and Disposal By-law
• Land Use By-laws
• Animal By-law
• Nuisance By-law
• Motor Vehicle Act
• Sidewalk Cafe By-la