Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, ThinkInsure, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, insurance, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

We’re looking for our next Compliance Officer. Could it be you?
Reporting to the Compliance Manager, the Compliance Officer is responsible for monitoring Community Trust Company’s compliance with applicable regulatory requirements, guidelines and policies and procedures on Regulatory Compliance Management, Consumer Protection, Privacy and Anti-Money Laundering. This role performs the second line of defense function pursuant to OSFI Guideline E-13 (RCM) and entails the daily operation and administration of the RCM program. The incumbent serves as an internal subject matter expert for identifying applicable regulatory requirements, including but not limited to those by OSFI, Bank Act, TLCA, FCAC, CDIC, CASL, CRA, AODA, and PIPEDA, and is responsible for interpreting regulatory requirements, providing policy interpretations, and monitoring and management of issues.
Need more details? Keep reading…

• Primary responsibility of maintenance of Compliance Management System (i.e. Resolver) to ensure the control library is up to date and operating effectively.
• Receiving and actioning regulatory updates on behalf of the compliance department and business units. (i.e Change management process handling)
• Identify and document issues of non-compliance and monitor issue remediation status
• Review and update policies and procedures as required
• The ability to interpret the regulatory requirements and translate them into compliance activity tailored to CTC products and processes
• Strong verbal and written communication skills
• Ability to gather, analyze, document and present large volumes of information in a succinct and organized manner
• Ability to collaborate with all internal and external stakeholders (Management, auditors, regulators)
• A good understanding of bank or trust and loan company regulatory requirements
• The ability to interpret the regulatory requirements and translate them into compliance activity tailored to CTC products and processes
• Ability to say updated on regulatory change and their implications
• Understanding of compliance risk assessment methodology
• Strong verbal and written communication skills
• Ability to assist in the development and implementation of compliance policies and procedures.
• Ability to gather, analyze, document and present large volumes of information in a succinct and organized manner
• Ability to collaborate with all internal and external stakeholders (Management, auditors, regulators)
• Experience in compliance, audit, or internal control functions strongly preferred
• Have working knowledge of the following products: Mortgages, GICs and Registered Plans

So are YOU our next Compliance Officer? You are if you…

• Have a Post-Secondary Education in Business or equivalent.
• Have a CAMS, CIPP/C or CIPM designation.
• Have a minimum of 5 years of experience in a federally regulated financial institution (preferably in a trust company or bank) with demonstrated knowledge and extensive experience in RCM, AML, privacy, consumer protection regulatory requirements, both in the governance and operational aspect.
• Have experience working directly with federal and provincial regulators and auditors (OSFI, CDIC, FCAC, OBSI, OPC) and handling customer complaints.