MINIMUM QUALIFICATIONS:

• High School Diploma, or GED supplemented by specialized training in code enforcement, building codes, and zoning regulations or related field.
• One (1) year of general experience in building or construction trades, zoning, or enforcement of local, state and federal laws or regulations.
• Valid Driver’s License.
• Possession of, or ability to obtain, a State of Texas Code Enforcement Officer Certificate within eighteen (18) months of the date of hire.
• Candidate selected for hire must pass Pre-Employment Drug Screen, Physical and Criminal Background check.

PREFERRED QUALIFICATIONS

• Candidates who have higher levels of education.
• Customer service experience handling escalated customer complaints and dispute resolution experience.
• Experience maintaining an active case load and achieving established quantitative performance benchmarks.
• Experience working within a ‘team concept’ work environment.
• Public presentation experience.
• Proficient with Microsoft Office to include: Outlook, Word, Excel and PowerPoint.
• Bilingual – ability to speak, write, and understand Spanish.

• Inspects single family homes, apartment buildings, businesses, vacant lots and other properties; inspect environmental hazards; ensure compliance with applicable zoning and environmental health codes, ordinances and regulations.
• Enforce building codes and zoning regulations for residential and commercial properties.
• Perform complaint investigations by responding to alleged violations; interviews complainant and witnesses, takes photographs of violations, document activities and update records.
• Maintains records and reports of inspections and surveillance activities; prepares reports as required.
• Responds to public inquiries in a courteous manner; provide information; and resolve complaints in an efficient and timely manner.
• Assists in preparing case reports for court or administrative proceedings; testifies in court and at administrative proceedings as necessary.
• Participates in joint enforcement efforts with the Health Division and Fort Worth Police Department to effectively manage difficult cases that require multiple disciplines.