COMPLIANCE SPECIALIST – WAKE FOREST, NC (OFFICE-BASED)

Location: Wake Forest, NC
Schedule: Monday – Friday, 8:00 AM – 5:00 PM (in-office, not remote)
Employment Type: Full-Time, Salaried

ABOUT US

Family Solutions is a community-based behavioral health organization dedicated to delivering high-quality services while maintaining full compliance with state, federal, and accreditation standards. We are seeking a mid-level Compliance Specialist to join our Wake Forest corporate office. This role ensures we meet all regulatory requirements in both HR and clinical operations while fostering a culture of accountability, transparency, and quality.

POSITION SUMMARY

The Compliance Specialist is responsible for compliance activities across HR and clinical operations. This position requires a minimum of 3 years of compliance, auditing, or quality assurance experience within healthcare, human services, or behavioral health. A clinical license or provisional licensure is preferred, as the role involves oversight of medical necessity and treatment documentation.

The Compliance Specialist at Family Solutions:

• Acts as the primary auditor and regulatory liaison across HR, clinical, and program operations.
• Ensures compliance with employment regulations, personnel standards, and HR policies in addition to clinical audits.
• Prepares for and participates in CARF and state surveys.
• Issues Corrective Action Plans and ensures implementation.
• Represents the agency with regulators, county boards, and external partners.

MINIMUM QUALIFICATIONS

• Required: Bachelor’s degree in human services, social work, psychology, healthcare administration, or related field.
• Experience: 3 years in compliance, auditing, HR operations, or quality assurance in healthcare/behavioral health.
• Preferred: Current North Carolina, Ohio, Illinois, and/or Texas clinical licensure (LPC, LCSW, LMFT, LICSW, or equivalent).

REQUIRED QUALIFICATIONS

• Strong knowledge of HR, clinical, and regulatory compliance requirements.
• Proven ability to manage projects, audits, and corrective action plans.
• Exceptional communication and presentation skills; comfortable leading staff trainings.
• Ability to lead teams and collaborate across HR, clinical, and administrative departments.
• High degree of integrity and ability to maintain confidentiality.
• Proficient in Microsoft Office Suite, Google Workspace, and electronic record systems, with a strong aptitude for learning new software tools efficiently.
• Valid driver’s license and ability to travel to site offices as needed in Ohio, Texas, and/or Illinois.