Status: Full-time, employee
Job function: Program coordinator
Relevant work experience: 2+ years
Career level: Intermediate
Office location: Kirkland, WA
Workplace type: Hybrid (a mix of work from home or in office)
Salary: $71,000 - $76,800 annually

SKILLS AND REQUIREMENTS

• Strong analytical and creative thinking
• Strong attention to detail and focus on work accuracy
• Strong communication skills, written and verbal to technical and non-technical audiences
• Excellent problem-solving with capacity to bring problem to resolution
• Strong time management and task prioritization skills
• High level of professionalism
• Experience in various CRM tools such as Dynamics, HubSpot or Salesforce
• Experience in Excel working with formulas/pivot tables
• Accountable team player
• Self-motivated

ADDITIONAL SKILLS

• Online retailer brand enforcement experience

WHO WE ARE

At the Bluetooth SIG, our belief in the transformative power of connection is what inspires us every day—because connection can create a better world for us all. And it all starts with our staff.
Joining our team is about more than contributing to the most widely used wireless standard and one of the most recognizable brands in the world—it’s about making a meaningful impact. Whether you’re helping drive the next wave of wireless innovation, protecting the integrity of the Bluetooth brand, or supporting the global community that makes it all possible, your work will help shape how the world connects.
We believe connection has the power to unlock new possibilities for people, businesses, and industries—helping create a world that is healthier, smarter, more efficient, and more sustainable. We also know that great work happens when people feel supported, inspired, and valued. That’s why we’ve built a culture grounded in collaboration, respect, and balance—where you can do important work alongside people you admire and still have space to unplug and enjoy life beyond the office.
Our strength lies in our people. By uniting diverse skills and experiences that span continents and culture and fostering an open and trusting environment, we provide a forum where all voices are valued, and the best ideas rise to the top. At the SIG, we operate in constant pursuit of what’s next. Your curiosity and bold thinking will help ensure we pursue big ideas that have the power to change the world.
SH5xfR2yp

THE ROLE

The Bluetooth Compliance program protects all Bluetooth SIG members by ensuring all Bluetooth products meet the Bluetooth requirements. The Bluetooth Compliance program also ensures all companies are using the trademarks in accordance with the Bluetooth brand guide and are selling goods and services that have successfully completed the Bluetooth Qualification Process.
The Compliance Program Coordinator performs market surveillance to ensure all Bluetooth products are compliant to the Bluetooth requirements and perform audits of existing qualification data to ensure accuracy. This role interacts with all types of member companies from all regions of the world to support them with the process requirements.

ROLES AND RESPONSIBILITIES

• Provide first-tier support for member questions and issues related to Compliance Program process
• Work with team to define average metrics for resolution and pattern analysis to establish baseline for measured improvements to the program and processes
• Generate weekly and ad-hoc reports for management
• Identify and remove products in violation from online retailers
• Execute surveillance, corrective action, auditing parameters and procedures to verify product compliance with Bluetooth specification
• Partner with internal stakeholders and peers to identify efficiency opportunities
• Travel up to 10% domestic or international