EDUCATION:

• Bachelor’s Degree required; Advanced Degree desirable

EXPERIENCE AND REQUIRED SKILLS:

• 5-8 years’ related experience; or advanced degree without experience; Master’s degree with 3 years’ experience; or a PhD without experience; or equivalent directly related work experience.
• Ability to maintain confidentiality and comply with applicable privacy and security rules and regulations, including HIPAA.
• High degree of integrity, self-motivation and initiative.
• Excellent written and oral communication skills.
• Ability to make clear presentations and prepare concise written reports.
• Ability to read complex regulations and interpret legal and regulatory requirements.
• Ability to produce accurate work in a fast-paced environment and handle constructive criticisms.
• Excellent computer skills with proficiency in Microsoft Office applications and other databases.
• Prior compliance, regulatory, policy development, experience preferred.
• Ability to work a flexible schedule.
  If your location allows for pay/benefit transparency, please click the link below to request further information on this position.
  Pay Transparency Request Form
  EOE, disability/veteran

PURPOSE AND SCOPE:

Supports FME’s mission, vision, core values and customer service philosophy. Adheres to the FME Compliance Program, including following all regulatory and division/company policy requirements. Collaborates with the appropriate personnel on selected Compliance related projects and processes.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Responsible for driving the FME culture through values and customer service standards.
• Accountable for outstanding customer service to all external and internal customers.
• Develops and maintains effective relationships through effective and timely communication.
• Responsible for supporting all functions within the Compliance department with performing specific processes, such as Donations, Exclusions, License issues, audit steps, investigation interviews, training plans etc.
• Performs research independently related to Compliance Action Line (CAL) investigations and reports findings to the ECO and/or direct supervisor.
• Assists with documentation that supports proof of an effective compliance program.
• Takes part in department wide projects/workgroups and is assigned tasks to complete independently.
• Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
• Works with appropriate parties and reviews all quarterly and annual proposed and final federal rules for assigned programs; provides summary updates to appropriate business owners; and assists business owners in identifying and implementing changes to policies and procedures as required by regulatory changes.
• Actively participates in the communication of the Compliance program. Communicates important aspects of the compliance program and instills a culture within the organization through communication of regulations, healthcare laws, values and standards, as applicable.
• Provide assistance to junior level staff with general tasks that require a better understanding of functions, as directed by immediate supervisor.
• Largely works independently and autonomously; may refer to senior level staff for assistance with higher level problems that may arise.
• Escalates issues to supervisor/manager for resolution, as deemed necessary.
• Visibly demonstrates niche subject matter knowledge and continues to build on that expertise.
• Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
• Assist with various projects as assigned by direct supervisor.
• Other duties as assigned.
  Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.