Compliance Specialist at Maqsam

Amman, Amman, Jordan -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Regulatory Compliance, Audit Support, Governance, Cybersecurity, ISO 27001, PCI DSS, SOC 2, Risk Assessment, Documentation, Communication, Access Control, Encryption, Incident Reporting, Vendor Security, Technical Execution, Operational Practices

Industry

Software Development

Description

About Maqsam Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM. Your Opportunity We’re looking for a driven, detail-oriented Compliance Specialist to support our expanding compliance and cybersecurity operations. You’ll help maintain regulatory and licensing records, support risk assessments and audit readiness, and contribute to our compliance with global standards such as ISO 27001, PCI DSS, SOC2 and local regulatory frameworks like CST’s CRF, NCA’s ECC and CCC, SDAIA’s PDPL, and TDRA’s regulatory controls in the UAE. As we broaden our scope to include cybersecurity governance and control oversight, candidates with experience or interest in cybersecurity frameworks will be especially valued. This is a hands-on, execution-first role ideal for someone who thrives in fast-paced, high-trust environments and wants to grow at the intersection of regulation, security, and innovation. Qualifications Bachelor’s degree in Information Technology, Information Security, or a related field. Minimum of 3 years of hands-on experience in regulatory compliance, audit support, governance, or GRC in tech, telecom, or cloud sectors. Hands on experience in implementing standard and frameworks such as ISO 27001, SOC 2, or PCI DSS and regulatory controls such as CRF, NCA ECC/CCC, or PDPL. Strong understanding of cybersecurity principles (Access Control, Encryption, Risk Treatment, Incident Reporting, etc.). Excellent organizational skills, with strong attention to detail and documentation quality. Ability to handle sensitive information with professionalism and discretion. Clear communication skills to collaborate effectively across teams and with external stakeholders. Who We’re Looking For We are looking for a compliance and cybersecurity operations professional who understands how regulatory and standards-based requirements translate into practical, day-to-day technical and operational execution. Formal ISO/IEC 27001 Lead Implementer certification is highly valued, particularly where supported by demonstrated audit and ISMS operational experience. Equivalent hands-on experience contributing to or driving ISO 27001 implementation and ongoing compliance will be considered in lieu of formal certification Solid foundational understanding of cybersecurity concepts, including access control, encryption, logging and monitoring, risk treatment, incident reporting, and vendor security. Strong foundation in compliance and cybersecurity operations, the ideal candidate is someonewho understands how regulatory requirements translate into real technical and operational practices. You’ve supported external audits, certification processes, or regulator reviews, and you’re comfortable working alongside engineering, security, and legal teams to gather evidence, close findings, and maintain readiness. Experience working with or being trained by Big Four firms (Deloitte, PwC, EY, KPMG) is highly valued. You’re detail-driven, execution-focused, and thrive in environments where speed, accuracy, and cross-functional coordination are essential. What We Provide you Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect: A collaborative and friendly environment with flexible hours. Many opportunities to learn, grow and become a world-class professional. A fair compensation. A culture that thrives on open communication and transparency. First-class health insurance. Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business. Ready to join Maqsam's team? Apply now!

Responsibilities

The Compliance Specialist will support compliance and cybersecurity operations, maintain regulatory records, and assist in risk assessments and audit readiness. The role involves ensuring compliance with global standards and local regulatory frameworks.