Compliance Specialist (SDQ) at Hire Horatio CX

Santo Domingo, Distrito Nacional, Dominican Republic -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Advanced English, Bilingual Preferred, Writing Skills, Critical Thinking, Technology Comfort, Microsoft Office, Case Management Systems, Web-Based Databases, Attention to Detail, Sound Judgment, Analytical Skills

Industry

Outsourcing and Offshoring Consulting

Description

Position Summary: Horatio is looking for a smart, friendly individual that is organized, detail-oriented, and eager to contribute to a world-class compliance team. The ideal candidate will be a self-starter and a quick study who is comfortable working within the fast-paced environment of a growing FinTech firm. This is a unique opportunity to make a real, immediate impact in an exciting new technology at an industry-leading firm well-positioned for success. Responsibilities: Review and disposition customer screening alerts at onboarding. Escalate any true match name screening alerts. Ensure customer provided information matches the identity documents provided Monitor ZenDesk queues for any onboarding-related issues escalated by Customer Support. Identify and flag possible concerns and escalate to appropriate stakeholders. Review first-level alerts on customer names for connections to sanctions, PEPs, or adverse media and perform additional due diligence and research, as needed. Participate in ad-hoc remediation or business-specific projects. Required skills/abilities: Advanced/Fluent English; bilingual preferred. Substantial writing skills and ability to articulate effectively to senior management. Critical thinking skills to evaluate whether watchlist information is a match to Horatio customer data. Comfort in a technology-forward company and facility with computer and web-based applications, including Microsoft Office, case management systems, and web-based databases. Track record of success and results, ideally in a high-growth or entrepreneurial environment. Flexible mindset and a willingness to roll up your sleeves and assist in various compliance functions as needed. Excellent written and verbal communication skills with strong attention to detail. Sound judgment and analytical skills. Education and Experience: BA/BS degree or international equivalent. 1-2 years of experience in the financial services industry with a focus on BSA/AML compliance. Benefits: Insurance under ARS Humano Royal Plan (Option to upgrade to Max Royal Plan) Free snacks every day Free catered lunch every day Free catered dinner (for those on night shifts) Door-to-door transportation after 9:00 PM Happy hour on Fridays Holiday parties! An amazing, unique office environment (no cubes, no assigned workstations!) Growth and development opportunities (the most in the industry!) Professional development courses by leading business schools like BARNA Yoga and workout classes (coming soon!) Community service opportunities (#HoratioCares) Discounts at local restaurants and stores. Life At Horatio: Horatio is changing the way people experience life at work. Yes, that’s right - working at Horatio is much different than anywhere you’ve ever worked. Here’s what makes our vibe different: Employee First (but actually...): At Horatio, we are a family and that plays into everything we do. We know that our employees are the most important part of the team and we treat them as such! Just ask any member of our team about how different Horatio has been for them and why they love it so much! Or, feel free to check out our Instagram page hirehoratiord to see it for yourself. Whether it’s the free meals, concerts, clubs, yoga classes, or awesome office vibe, there’s something for everyone at Horatio! Cool Clients: We work with some of the fastest-growing and innovative companies in the world — and a lot of them are startups. That means no boring scripts and repetition. Instead, you will be challenged to provide clients with ideas, feedback, and new strategies based on what you are seeing each day. You’ll get to interact with clients directly too — it could be the head of the customer experience or even the CEO! Growth Opportunities: We’re a fast-growing company and have a lot of opportunities for new employees to grow within. A large number of our senior managers started as associates, proved themselves, and were promoted over and over again. If you are smart, hungry, and driven, the sky's the limit at Horatio! Wellness Program: Horatio is committed to spread mental health awareness and promote its importance. To take care of our people we have in-house clinical psychologists.

Responsibilities

The Compliance Specialist will review and disposition customer screening alerts during onboarding and escalate true match alerts. They will also monitor onboarding-related issues and perform due diligence on customer names for connections to sanctions or adverse media.