The Compliance Support Specialist is responsible for preparing and distributing required notifications to regulators related to the shipment of games and software. The Specialist must ensure compliance with product shipping-related regulations and requirements of various jurisdictions in which the company does business, within time constraints, to support business targets.

• Supervises the day-to-day shipping and notification process (i.e., review appropriate system report for orders, Outlook inbox for machine notifications to Regulatory Authorities)
• Verifies that the game and software are approved for the jurisdiction.
• Verifies and aligns with all shipping compliance requirements, including providing copies of certification reports and PAR sheets to Regulators as vital.
• Prepares machine and software notifications for submissions to the appropriate Gaming Regulatory Agency and the casino receiving the shipment.
• Completes reports for various jurisdictions as needed by Regulatory Agencies.
• Responsible for addressing issues and assessing the level of compliance risk and appropriately calling out when necessary.
• Attends relevant partner meetings
• Collaborates with internal departments to facilitate strict delivery requirements and customer timelines.
• Coordinates with Regulatory Agencies to acquire current contact information and shipping notification requirements, and maintains this information in the appropriate system.
• Responds to requests from casinos, regulators, and internal departments for various order-related inquiries and other compliance documents.
• Builds working teamwork with other departments to collect information required to complete notifications.
• Keeps department management appropriately advised of notification timelines and ongoing activity as advised by department management, including critical matters regarding regulatory compliance.
• Performs other duties as assigned

Qualifications

• 2 years of experience in the Gaming Industry or an equivalent combination of experience and education.
• Operational knowledge of Microsoft Office Suite, particularly Outlook, Excel, Word, and Adobe Acrobat.
• Ability to think out of the box, problem solve, help streamline processes, and have a “can-do” attitude.
• Must have strong communication skills,
• Must be able to work independently and be team-oriented.
• Knowledge of gaming regulation, technical standards (for Class II), and internal controls is preferred.
• Ability to work in a fast-paced environment where the resolution of complex tasks is required.
• Must be able to handle and prioritize multiple tasks within timelines.
• Must be detail-oriented, highly accurate, and organized.
• Must be able to read, write, speak, and understand English.
• Must be able to obtain a gaming license.
• Customer-focused.

• Supervises the day-to-day shipping and notification process (i.e., review appropriate system report for orders, Outlook inbox for machine notifications to Regulatory Authorities)
• Verifies that the game and software are approved for the jurisdiction.
• Verifies and aligns with all shipping compliance requirements, including providing copies of certification reports and PAR sheets to Regulators as vital.
• Prepares machine and software notifications for submissions to the appropriate Gaming Regulatory Agency and the casino receiving the shipment.
• Completes reports for various jurisdictions as needed by Regulatory Agencies.
• Responsible for addressing issues and assessing the level of compliance risk and appropriately calling out when necessary.
• Attends relevant partner meetings
• Collaborates with internal departments to facilitate strict delivery requirements and customer timelines.
• Coordinates with Regulatory Agencies to acquire current contact information and shipping notification requirements, and maintains this information in the appropriate system.
• Responds to requests from casinos, regulators, and internal departments for various order-related inquiries and other compliance documents.
• Builds working teamwork with other departments to collect information required to complete notifications.
• Keeps department management appropriately advised of notification timelines and ongoing activity as advised by department management, including critical matters regarding regulatory compliance.
• Performs other duties as assigne