Requisition No: 4765
Executive Division: Operations
Division: Clinical Support & Specialist Clinics
Program: Radiology
Department: Radiology Medical Imaging Footscray
Enterprise Agreement: Varied Health and Allied Services, Managers and Ad
Job Function: Administration & Leadership

Project:

• Location: Footscray, Sunshine, Williamstown and Sunbury campuses
• Employment Type: Part-Time (64 hours per fortnight)
• Salary: Grade 1, Level 1 to 5

ABOUT THE ROLE:

The Medical Imaging Department at Western Health runs at 4 campuses: Footscray, Sunbury, Sunshine and Williamstown. This is a Part Time Computer Clerk position 64 hours per fortnight working across all Campuses.

KEY RESPONSIBILITIES:

As a member of the Medical Imaging team, the Computer Clerk provides clerical and administration support, front desk reception and switchboard services according to a rotating roster.

• Answer and respond to patient enquiries promptly and ensure Western Health’s best Practice and Radiology CARES ideology is followed.
• Communication and engagement with internal and external stake holders.
• Telephone operation including management of enquiries from sources both internally and externally which must be dealt with in an efficient and effective manner. Including paging and messaging services
• Provide support to Doctors as requested.
• Organise and schedule in-patient and outpatient (both hospital and private) referral appointments, within clinically and suitably appropriate time frames.

To be successful in this role, the ideal candidate will have:

• Enthusiasm
• A passion for customer service
• The ability to multitask
• The ability to prioritise in a busy environmen