Full job description

Computer Network and Systems Engineer

Kathmandu IT Services Pty Ltd

Location: Auburn, NSW

Employment Type: Full-Time

Salary: $80,000 – $90,000 + Superannuation (depending on experience)

About Kathmandu IT Services Pty Ltd

Kathmandu IT Services Pty Ltd is a newly established Australian ICT services company based in Auburn, NSW. We provide IT infrastructure, computer networking, systems administration and technical support services to small and medium-sized businesses across Sydney.

As our client base and service operations continue to develop, we are seeking a motivated and technically capable Computer Network and Systems Engineer to join our team on a full-time basis.

This is an opportunity for an experienced ICT professional to work across a variety of customer environments and contribute to the implementation, maintenance and support of reliable IT infrastructure.

About the Role

As a Computer Network and Systems Engineer, you will be responsible for designing, implementing, maintaining and supporting computer networks and IT systems for our business and clients.

The successful candidate will work on a range of infrastructure and technical support activities, including network deployment, system administration, troubleshooting, monitoring and customer technical support.

Key Responsibilities

• Design, configure and maintain LAN, WAN and wireless network infrastructure.
• Install, configure and troubleshoot routers, switches, firewalls, access points and other network equipment.
• Monitor network performance, availability and security and resolve network-related issues.
• Configure and administer Windows Server and Microsoft-based environments.
• Manage Microsoft 365, Microsoft Entra ID and related cloud services.
• Administer user accounts, permissions, group policies and access controls.
• Provide technical support for desktops, laptops, servers, printers and other IT equipment.
• Diagnose and resolve hardware, software, network and connectivity problems.
• Assist with the implementation and migration of IT infrastructure for clients.
• Perform system updates, patching, backups and routine maintenance.
• Maintain network and system documentation, asset records and technical procedures.
• Implement appropriate cybersecurity and access-control practices.
• Liaise with clients to understand technical requirements and provide practical solutions.
• Assist with IT projects, infrastructure upgrades and technology deployments.
• Prepare technical reports and maintain accurate service and support records.
• Provide onsite and remote technical support when required.
• Work with external technology vendors and service providers where necessary.

Skills and Experience

To be successful in this position, you will ideally have:

• A relevant qualification in Information Technology, Computer Science, Networking or a related discipline.
• Demonstrated experience in computer networking and systems administration.
• Practical knowledge of TCP/IP, DNS, DHCP, VLANs, VPNs and network troubleshooting.
• Experience configuring and supporting switches, routers, firewalls and wireless networks.
• Experience with Windows Server and Microsoft desktop environments.
• Experience with Microsoft 365 and Microsoft Entra ID/Active Directory.
• Understanding of network security, backup systems and cybersecurity principles.
• Strong troubleshooting and problem-solving skills.
• Good documentation and communication skills.
• Ability to work independently as well as collaboratively within a small technical team.
• Strong customer service and stakeholder-management skills.
• Ability to prioritise multiple technical issues and meet service requirements.

Desirable Skills

• Experience with cloud-based infrastructure and Microsoft Azure.
• Experience with virtualisation technologies.
• Knowledge of network monitoring and management tools.
• Experience with firewall administration and VPN technologies.
• Relevant industry certifications such as CCNA, Microsoft or CompTIA certifications.
• Experience providing managed IT services or technical support to business clients.

What We Offer

• Full-time permanent employment.
• Salary of $80,000 – $90,000 + superannuation, depending on experience and technical capability.
• Exposure to a variety of networking and systems environments.
• Opportunity to work on infrastructure implementation and IT projects.
• Professional development and opportunities to expand technical skills.
• A collaborative environment within a growing ICT services business.
• Opportunity to develop a long-term career in network engineering and systems administration.

Working Hours

Monday to Friday – Full-Time

The successful applicant may occasionally be required to attend client sites within the Sydney metropolitan area and provide support outside standard business hours for scheduled maintenance or critical technical incidents.

Location

Auburn, NSW, with occasional travel to customer sites across the Sydney metropolitan area.

How to Apply

If you are an experienced ICT professional with strong networking and systems administration skills and are looking to join a growing IT services business, we would like to hear from you.

Please submit your resume and a brief cover letter outlining your relevant experience and suitability for the position.

Email: careers@kathmanduitservices.com.au

Kathmandu IT Services Pty Ltd is an equal opportunity employer.

Pay: $80,000.00 – $90,000.00 per year

Benefits:

• Visa sponsorship
• Work from home

Work Authorisation:

• Australia (Preferred)

Work Location: In person

Full job description

Systems Analyst – Full-Time

Company: Spyder Industries Australia Pty Ltd

Location: Collie, Western Australia

Salary: $90,000–$98,000 per annum plus superannuation

Employment Type: Full-time

Work Arrangement: In person

Spyder Industries Australia Pty Ltd is seeking an experienced Systems Analyst to support the company’s ICT systems and business operations at its Collie, Western Australia location.

The successful applicant will work closely with management, business users, developers, external vendors and ICT support personnel to assess existing systems, document business requirements and implement effective technology solutions.

About the Role

The Systems Analyst will review the processes, procedures and methods used within the company’s existing ICT systems. The role will identify operational requirements and recommend system modifications, integrations, additional components or new solutions to improve functionality, efficiency and user experience.

About You

The successful applicant will demonstrate:

• A minimum of three years of relevant experience as a Systems Analyst, ICT Business Analyst or in a closely related ICT systems role
• A relevant qualification in Information Systems, Business Information Systems, Computer Science, Information Technology, Software Engineering or a related field
• Strong understanding of ICT systems, business processes, operational requirements and system workflows
• Experience consulting with users to gather, analyse and document business and system requirements
• Ability to identify system limitations, inefficiencies, integration issues and improvement opportunities
• Experience preparing functional specifications, requirements documents, workflow diagrams, process models, data models and technical documentation
• Experience supporting system configuration, integration, testing, implementation and deployment
• Knowledge of system testing, user acceptance testing, defect tracking, quality assurance and change-management processes
• Experience with Microsoft 365, Active Directory, ServiceNow, Google Workspace, ERP, CRM or similar business platforms
• Strong analytical, organisational, problem-solving and project coordination skills
• Effective communication skills when working with both technical and non-technical stakeholders
• Strong attention to system quality, data integrity and continuous improvement
• Ability to work independently and as part of a multidisciplinary team
• Relevant Australian work rights

Key Responsibilities

• Consult with users, management and technical stakeholders to identify operational needs and define business and system requirements
• Review existing ICT systems, processes, procedures and workflows to identify limitations, risks and inefficiencies
• Recommend system modifications, integrations, additional components or new systems where appropriate
• Translate business requirements into clear functional specifications and system documentation
• Use data modelling, process modelling and workflow mapping techniques to develop practical system specifications
• Prepare requirements documents, functional specifications, system diagrams, data-flow diagrams, process notes and implementation documentation
• Assess proposed solutions against business requirements, technical standards and user expectations
• Collaborate with developers, ICT support teams, external vendors and business users throughout system design and implementation
• Prepare and implement system test plans to assess functionality, reliability, performance and data integrity
• Coordinate system testing, integration testing, user acceptance testing, defect tracking and issue resolution
• Monitor implementation activities to confirm that approved requirements have been delivered correctly
• Review system performance and user feedback and recommend improvements to functionality, usability and business workflows
• Review and improve user-access procedures, account-management processes, permission controls and shared-data structures
• Support system transitions, upgrades and changes to business processes
• Prepare user guides, operating procedures, training materials and technical support documentation
• Provide system training and practical guidance to staff and other business users
• Maintain accurate system records, configuration details, issue registers, testing records and operational reports
• Monitor system performance, service requests, recurring issues and operational incidents
• Assist with user-account and system-access requirements during employee onboarding and offboarding
• Provide advice and practical technology solutions that improve operational efficiency and user experience
• Perform other related systems-analysis and ICT project duties as reasonably required

How to Apply

Please click Apply and submit your most up-to-date CV. Shortlisted applicants will be contacted to arrange a suitable time to discuss the position and determine whether the opportunity aligns with their qualifications and experience.

Pay: $90,000.00 – $98,000.00 per year

Work Location: In personBenefits

Pulled from the full job description

Parental leave

Maternity leave

Full job description

* Install, configure, and maintain servers, operating systems, and enterprise applications.

* Monitor system performance and troubleshoot hardware/software issues.

* Manage Active Directory, DNS, DHCP, and user access controls.

* Configure and support cloud platforms such as Azure or Google Cloud.

* Perform system backups, disaster recovery, and security patching.

* Ensure network and system security compliance.

* Configure and manage: Routers Switches Firewalls VPNs Wireless networks

* Troubleshoot network connectivity and performance issues.

* Monitor LAN/WAN infrastructure and internet connectivity.

* Implement network security and access controls.

* Collaborate with IT teams and vendors to resolve technical issues.

* Prepare technical documentation and system reports.

* nstall, configure, and maintain servers, operating systems, and enterprise applications.

* Monitor system performance and troubleshoot hardware/software issues.

* Manage Active Directory, DNS, DHCP, and user access controls.

* Configure and support cloud platforms such as Azure or Google Cloud.

* Perform system backups, disaster recovery, and security patching.

* Ensure network and system security compliance.

* Configure and manage: Routers Switches Firewalls VPNs Wireless networks

* Troubleshoot network connectivity and performance issues.

* Monitor LAN/WAN infrastructure and internet connectivity.

* Implement network security and access controls.

* Collaborate with IT teams and vendors to resolve technical issues.

* Prepare technical documentation and system reports.

Pay: $78,000.00 – $85,000.00 per year

Benefits:

• Maternity leave
• Parental leave
• Work Location: Hybrid remote in Melbourne VIC 3000

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