JOB SUMMARY

This position is responsible for monitoring and maintaining the technical and operational functions of the computer systems at the Lake County Sheriff’s Office.

EDUCATION AND/OR EXPERIENCE

High School diploma or general education degree (GED); Associates degree in Information Technology, Computer Science, Information Systems, or related field; or one (1) year information technology experience; or equivalent combination of education and experience.
Current Technical Certifications including MCSA 2003, MCSE 2003, Comptia A +, Network +, Security +, Linux +, Server +, Project +, Cisco CCNA, Redhat RHCT, or RHCE can substitute for formal education and or experience.

KNOWLEDGE, SKILLS AND ABILITIES

• Must be able to comprehend and communicate fluently in verbal and written English.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures and some computer programming codes.
• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, vendors and other employees.
• Must have excellent computer skills to include word processing, spreadsheet and data base applications.
• Must have the ability to communicate effectively with all levels of employees on technical and non-technical matters.
• Must be able to manage and prioritize multiple projects and tasks from start to finish.
• Must have strong working knowledge of systems administration to include security, backups, configuration and troubleshooting.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Updates the security and anti-virus software.
• Completes the hardware/software audit and ensures accurate inventory.
• Assists in maintaining Active Directory.
• Provides end user support and training.
• Provides help desk support.
• Assists in maintaining the servers and network infrastructure.
• Implements an organization’s technical infrastructure, including client computers, laptops, and handhelds.
• Diagnosing and troubleshooting problems with PCs, servers, laptops, and handhelds.
• Performing preventative maintenance on PCs, servers, laptops, and handhelds.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Handles documentation writing including manuals and memos.
  *The duties and responsibilities outlined above are not all inclusive and are not to be construed as a complete statement of duties. Employees may be required to perform other duties as deemed necessary or required in the course of their employment with the Lake County Sheriff’s Office.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.