George Fox University’s IT department is seeking a skilled and motivated team player to fill the role of Computer Support Specialist.

JOB INFORMATION:

• Hours Per Week: 40 hours (1.0 FTE) - Monday through Friday
• Primary Work Location: Newberg Campus
• Working Conditions: Physical requirements are those of a normal office environment. Must have the ability to lift more than 25 pounds and perform any activities such as balancing, bending/stooping, climbing stairs, crouching, etc.
• Supervisor: Director of Technology & Media Services
  George Fox University has been transforming student’s lives for over 125 years. We are a Christ-centered community that prepares students spiritually, academically, and professionally to think with clarity, act with integrity, and serve with passion. Our vision is to be the Christian university of choice known for empowering students to achieve exceptional life outcomes. We put students first, with Christ at the center of our work, embracing change in order to improve. We are looking for enthusiastic candidates to join us in creating transformational experiences for our students.
  Being a part of our community means a commitment to faith and to a lifestyle that is consistent with the university’s mission as described in the Statement of Faith and Community Lifestyle Statement on our website.
  As a Christ-centered community, George Fox University is an institution that values diversity as an essential dimension of God’s design for human communities. In seeking to become a more inclusive community, we especially encourage applications from women and candidates from racial and ethnic backgrounds that are underrepresented in our community.

• Configuring, deploying, and tracking all Windows and macOS computers. (40%)
• Diagnosing and repairing software/hardware related problems on Windows and macOS computers. (25%)
• Managing and updating computer builds and images. (10%)
• Installing software and hardware on faculty, staff, and lab computers (10%)
• Assisting customers with technology issues on the phone, at Service Desk, or at their work location. (15%)
• Evaluating and troubleshooting issues related to AI-powered applications used by faculty and staff, such as productivity tools, research assistants, or learning platforms.
• Assisting with the deployment and configuration of AI-driven tools and services, ensuring compatibility with existing systems.
• Monitoring the performance of AI-integrated systems and reporting any anomalies or issues.
• Communicating effectively and courteously with others, including employees, students, and the public, in a spirit of teamwork, respect and customer service.
• By actions, words, and lifestyle, be a Christian role model to students, whether through casual contact or in a formal supervisory role.
• Demonstrating awareness, respect, and appreciation for diversity of culture, background, race, sex, political views, expressions of faith, etc. and works well with a variety of people.
• Other duties as assigned.