Computer Support Technician/Assistive Technology Trainer at Access Ingenuity
Sacramento, CA 95819, USA -
Full Time


Start Date

Immediate

Expiry Date

30 Nov, 25

Salary

40.0

Posted On

01 Sep, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Hubs, Technology Software, Software, Routers, Dragon, Higher Education, Switches, Computer Skills

Industry

Information Technology/IT

Description

TRAVEL REQUIREMENTS

Local Daily Travel Requirements: Up to 50-75%

ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES

  • Extensive experience in installing and maintaining personal computers and training individuals of the use of basic software (MS Office, Chrome Browser, Anti-Virus programs, etc.).
  • Excellent communications skills both written and verbal with the ability to explain complicated technical information to any level of customer.
  • Have daily access to own transportation; be willing and able to provide required documentation including insurance, registration, etc.
  • Have excellent computer skills and understand the Internet, routers, hubs, switches and how to install them.
  • Have & maintain personal high speed Internet connection at place of residence.

DESIRED KNOWLEDGE, SKILLS, AND ABILITIES

  • Experience providing computer training and be able to judge how well customers are absorbing the material and adjust accordingly as well as follow-up and keep customers on track with their training lessons.
  • Experience with voice recognition software such as Dragon.
  • Experience with low vision assistive technology software such as ZoomText.

QUALIFICATIONS:

  • Minimum: Bachelor’s Degree in related field or an equivalent combination of higher education and professional experience. One year of work-related experience and demonstrated knowledge/skills/abilities working with computers and software.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

  • Must be a team player and have a positive attitude.
  • Be able to lift 50 pounds and sit for long periods of time.
  • Other duties as assigned.

COMPANY SUMMARY

Our Mission…Help end-users live independently and access digital content using assistive technology as well as help organizations develop accessible digital content.

Our Vision…To provide services that promote full inclusion for people with disabilities.

  • As a leading accessibility equipment and service provider, Access Ingenuity strives to increase accessibility for people with disabilities through effective assistive technology solutions and digital accessibility services.

Job Type: Part-time
Pay: $30.00 - $40.00 per hour

Benefits:

  • Flexible schedule
  • Paid time off

Education:

  • Bachelor’s (Required)

Experience:

  • Computer Support: 2 years (Required)

Ability to Commute:

  • Sacramento, CA 95819 (Required)

Ability to Relocate:

  • Sacramento, CA 95819: Relocate before starting work (Required)

Work Location: In perso

How To Apply:

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Responsibilities
  • Responsible for traveling to customer homes and businesses, setting up personal computers and peripherals, and performing training to help individuals with disabilities use their computers. This will include providing basic computer instruction as well as possibly training on the use of voice recognition software or other assistive technology.
  • Provide computer troubleshooting support as required.
  • Work collaboratively to provide technical support and guidance with students, families, staff, and related providers.
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