Computer Systems Analyst II at QBE

Aberdeen, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

0.0

Posted On

15 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Information Technology, System Administration, Hardware Troubleshooting, Software Configuration, Network Support, Information Assurance, Technical Support, Ticket Management, Army Enterprise Service Desk, MS Office Suite, Cisco VPN, McAfee Security Suite, Telecommunications, Database Management, Life Cycle Planning, Information Management

Industry

IT Services and IT Consulting

Description

Description About QBE, LLC QBE, LLC is a mission-focused technology and security solutions provider supporting defense and federal customers worldwide. We deliver high-impact capabilities where precision, accountability, and technical excellence directly support national-level objectives. #qf #qg QBE is seeking a Computer Systems Analyst to support the IEW&S contract. Responsibilities Candidates shall provide Information Technology subject matter expertise and services, which typically includes: Being the central point of contact for all coordination/integration/planning efforts between CPE and NEC to include (but not limited to) end user account maintenance in the Army Training and Certification Tracking System (ATCTS) and ticket submission and management in the Army Enterprise Service Desk (AESD) REMEDY ticketing system Resolving NIPR (unclassified) and SIPR (classified) enterprise, hardware, and software technical issues to include (but not limited to) system and end user account maintenance Serving as Information Management Specialist in effectively assisting in the organization’s management of Information Management/Information Technology (IM/IT) processes and resources which enable the organization’s business and mission effectiveness Being proficient in using, deploying, administering, and configuring at the Army Enterprise Level, the entire MS Office 2013 Suite to include Outlook, Windows 7 or above Operating System, Project Pro, Visio, Access, PowerPoint; Adobe Acrobat Reader/Creative Cloud/Pro, Lotus Sametime Chat and MS Communicator applications, CISCO VPN client, McAfee security suite, and JAVA Being proficient in using, deploying, administering, and configuring at the Army Enterprise Level network and non-network multi-function printers, computer docking stations, monitors, televisions, routers, switches; anything connected to end user's computers and/or the Aberdeen Proving Ground enterprise Supporting analog and digital multi-line telephones Supporting CISCO virtual communication equipment Communications: Garrison telecommunications may include voice, video and computer communication lines, local area networks, telephone systems, facsimile systems, and secure/non-secure telephone systems Automation: Computer software, peripherals, web services database management, knowledge management copiers, and support secure and non-secure electronic associated services IT Planning: IT service level management, life cycle planning, new equipment fielding, teleconference services, wireless infrastructure, and mission systems support Information Assurance: Enforce Information Assurance/Computer Network Defense policies and procedures, in accordance with NEC direction, accreditations, Goal 1 waivers, Certificates of Networthiness (CONS), Army Portfolio Management System (APMS), and IA training for Garrison Requirements Active US Government clearance at Secret level or higher Ability to work onsite at APG Bachelor's degree or additional 4+ years of relevant experience Minimum 5+ years relevant experience required Ability to communicate effectively with team and other stakeholders Equal Opportunity Employment Statement QBE is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender-identity and/or expression, age, disability, Veteran status, genetic information, pregnancy (including childbirth, lactation, or related medical conditions), marital status, neurodivergence, ethnicity, ancestry, caste, military/uniformed service-member status, or any other characteristic protected by applicable law.

Responsibilities

The Computer Systems Analyst will serve as the central point of contact for IT coordination and integration efforts, including ticket management and account maintenance. They are responsible for resolving technical hardware and software issues while enforcing Information Assurance policies and procedures.