JOB SUMMARY

We are seeking a skilled and dedicated Computer Technician to join our team. The ideal candidate will possess a strong background in technical support and computer management, with the ability to troubleshoot various software and hardware issues across multiple operating systems. This role requires excellent communication skills and a commitment to providing exceptional customer service while ensuring the IT infrastructure runs smoothly.

REQUIREMENTS

• Proven experience in technical support or IT support roles with a focus on customer service.
• Proficiency in Microsoft Office applications and familiarity with various operating systems (Windows, macOS, Linux).
• Strong knowledge of computer hardware components and troubleshooting techniques.
• Experience with computer networking concepts such as LAN setup and management.
• Familiarity with VPN configurations and firewall management is preferred.
• Excellent communication skills to effectively interact with users at all levels of technical expertise.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Strong problem-solving skills with attention to detail in diagnosing issues quickly and accurately. If you are passionate about technology and enjoy helping others resolve their IT challenges, we encourage you to apply for this exciting opportunity as a Computer Technician.
  Job Type: Contract
  Pay: Up to $30.00 per hour
  Expected hours: 20 – 40 per week
  Work Location: In perso

• Provide technical support for hardware and software issues, including troubleshooting and resolving problems with Windows, macOS, Linux, and other operating systems.
• Manage computer networks, including VPNs and firewalls, ensuring secure and efficient connectivity.
• Offer desktop support to end-users, assisting with setup, configuration, and maintenance of computer systems.
• Conduct regular maintenance on IT infrastructure to ensure optimal performance.
• Collaborate with team members to implement solutions for network issues and improve overall system functionality.
• Assist in the deployment of new technology solutions while providing training to users as needed.
• Maintain documentation of IT processes, procedures, and inventory of hardware components.