Computer Technician II at The Chinese University of Hong Kong

, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

0.0

Posted On

09 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Hardware Installation, Software Configuration, Image Cloning, Audio Visual Support, Procurement, Inventory Management, Data Centre Health Checks, Server Cabling, Web Development, Backend Systems, Problem Solving, Communication Skills, Self-Motivation, Collaboration, Windows OS, Linux OS

Industry

Higher Education

Description

Department of Systems Engineering and Engineering Management Computer Technician II The appointee will be responsible for (a) providing frontline technical support to users; (b) installing and configuring hardware and software, and using image cloning software for deploying operating system to teaching laboratory and office computers; (c) setting up and providing audio visual support for department seminars, events and meetings; (d) handling the procurement/disposal of IT equipment and software, inventory check, and record keeping; (e) providing operational support including data centre health checks, server/network cabling, process access cards issue and return, and routine printer maintenance; (f) assisting the team in the development and maintenance of web and backend systems; and (g) performing other tasks as assigned. Applicants should have (i) a Certificate/ Diploma in Computer Science or a related discipline from a recognised university or technical institute; (ii) at least 2 years’ relevant work experience; (iii) good knowledge of and hands-on experience in providing frontline technical support for Windows, Mac OSX and/or Linux OS; (iv) proficiency in written and spoken English and Chinese; (v) strong communication skills in working with users at all levels; and (vi) good problem-solving skills, self-motivation, and the ability to work independently and collaboratively with other team members. Applicants with less experience, but in possession of a Higher Diploma or a Bachelor’s degree with impressive technical knowledge, will also be considered. Shortlisted candidates will be invited to sit for a pre-employment assessment. Appointment will initially be made on a 2-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement. The University only accepts and considers applications submitted online for the post above via the CUHK career site. For more information and to apply online, please visit http://career.cuhk.edu.hk.

Responsibilities

The Computer Technician II will provide frontline technical support, install and configure hardware and software, and set up audio-visual support for departmental events. Additional responsibilities include procurement of IT equipment, operational support, and assisting in web and backend system maintenance.