GENERAL DESCRIPTION:

Provides subject matter expert support for the Wyoming Department of Transportation and Wyoming Highway Patrol. This position also supports multiple and various third-party and custom applications for the agency, including Engineering, Database, Public Safety, and many others. Knowledge of a wide variety of applications, databases, hardware, communication,s and the ability to learn is needed to be able to successfully help WYDOT meet its mission.
This position offers:

$2,000 Hiring BonusSee notes for eligibility

• Health, Dental, Vision Insurance, and Short Term/Long Term Disability
• Pension Plan with a state contribution of 14.94%
• Optional 457B plan with a state contribution
• Paid Vacation and Sick Leave, including 10 paid Holidays

Cheyenne is a steadily growing community along the Front Range, but still true to the history of the Old West. The city offers nearby access to mountain biking, skiing, hiking, fishing, hunting, and other outdoor activities. Cheyenne is also home to the “Daddy of ‘em All” – Cheyenne Frontier Days – held the last week of July. Wyoming is one of only nine states with no state income tax.
Human Resource Contact: 307-777-4103

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.

• Recommend, implement, and enforce policies on regulations according to nationwide standards.
• Consult/advise with contractors/consultants and operations staff about proper methods, techniques to use, and guidelines to follow for solutions and to avoid future problems with data.
• Advanced knowledge is required to complete complex projects that sometimes require computer programming.
• Evaluate purchasing needs and advise management.
• Work with customers to design, develop, and implement new IT systems to improve business processes and have the ability to access desired information from existing databases.
• Assist/train end-users with a variety of software programs/tools to create, manipulate, and produce documents/reports.
• Implement and make recommendations for documentation, storage usage, server access, and database management.
• Ensuring the most current map data and software are available for the department to implement, ensuring interagency continuity.
• Perform analysis and quality assurance on new and existing data to ensure that it meets standards and integrity exists.
• Coordinate with and maintain all internal and/or field agencies, departments, programs and/or outside entities; including the installation, configuration and testing of computer hardware, software, applications, directories, resource services, group/use interfaces, client-server software, diagnostic utilities, workstation protocols, email, user access and security requirements for multi-user local area networks; manage servers, email, TCP/IP, and remote access to the network, etc.
• Train end users on multi-user client-server applications as well as basic software/hardware training.
• Follow up with remote-site (field office) users to determine ongoing needs.
• Maintaining adequate equipment supply levels, documenting external resources, planning, and recommending network changes that meet operational needs.
• Ensure that software licensing requirements are met and are current.

KNOWLEDGE:

• Subject matter expertise in particular business application concepts, analyses, and tools, and skills in project design, development, and management, integration of geospatial technologies, and end-user support.
• Knowledge of ArcGIS installation, configuration, and ability to modify mapping data for the agency, as needed.
• Basic Knowledge of Linux is a plus
• Basic Server Administration
• Basic Programming knowledge
• Knowledge of application installation and configuration procedures

EDUCATION:

Bachelor’s Degree (typically in Computer Technology)

EXPERIENCE:

0-2 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Computer Technology Business Applications Specialist I
OR

EDUCATION & EXPERIENCE SUBSTITUTION:

3-5 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Computer Technology Business Applications Specialist I

• Recommend, implement, and enforce policies on regulations according to nationwide standards.
• Consult/advise with contractors/consultants and operations staff about proper methods, techniques to use, and guidelines to follow for solutions and to avoid future problems with data.
• Advanced knowledge is required to complete complex projects that sometimes require computer programming.
• Evaluate purchasing needs and advise management.
• Work with customers to design, develop, and implement new IT systems to improve business processes and have the ability to access desired information from existing databases.
• Assist/train end-users with a variety of software programs/tools to create, manipulate, and produce documents/reports.
• Implement and make recommendations for documentation, storage usage, server access, and database management.
• Ensuring the most current map data and software are available for the department to implement, ensuring interagency continuity.
• Perform analysis and quality assurance on new and existing data to ensure that it meets standards and integrity exists.
• Coordinate with and maintain all internal and/or field agencies, departments, programs and/or outside entities; including the installation, configuration and testing of computer hardware, software, applications, directories, resource services, group/use interfaces, client-server software, diagnostic utilities, workstation protocols, email, user access and security requirements for multi-user local area networks; manage servers, email, TCP/IP, and remote access to the network, etc.
• Train end users on multi-user client-server applications as well as basic software/hardware training.
• Follow up with remote-site (field office) users to determine ongoing needs.
• Maintaining adequate equipment supply levels, documenting external resources, planning, and recommending network changes that meet operational needs.
• Ensure that software licensing requirements are met and are current