Computing / Network Support Technician at THE HILLIARD CORPORATION

Elmira, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

55600.0

Posted On

03 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Computing Support, Network Support, Troubleshooting, System Backups, Microsoft Office Suite, Network Fundamentals, Hardware Installation, Software Configuration, Disaster Recovery, Technical Support, VLAN Configuration, PC Maintenance, User Assistance, Cable Management, Security Management, Fast-Paced Environment

Industry

Industrial Machinery Manufacturing

Description

Job Details Job Location: CARTRIDGE MANUFACTURING - Elmira, NY 14901 Position Type: Full Time Education Level: 2 Year Degree preferred Salary Range: $44,500.00 - $55,600.00 Salary Travel Percentage: Negligible Job Shift: Day Job Category: Information Technology Title: Computing / Network Support Technician The Computing / Network Support Technician shall be responsible for supporting personal computers, configuring network/phone connections, VLAN’s and general computing support. The duties shall include but not be limited to the following: Responsibilities: Responsible for timely day-to-day support, management, monitoring, troubleshooting, security and support of workstation systems and network environments, including hardware and software. To ensure optimal workstation performance will install, diagnose, repair, maintain, and upgrade all PC hardware and peripherals. Installs, configures and upgrades operating systems and software, using standard business and administrative packages. Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pulls cables (CAT3, CAT5, CAT6 and Fiber) and rewires as required for new installations and office reconfiguration. Manages system backups, restores and assists in Disaster Recovery planning Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required. Acts as a technical resource in assisting users to resolve problems with equipment and data. Assist with support of Microsoft Office products, printers, CAD software, configuring storage drives securely, and other software support as assigned. Keep technology knowledge up to date by participating in IT training or other assigned Qualifications Requirements: AS Degree in the Information Technology field or equivalent work experience. Experience with Microsoft Office Suite & Network fundamentals. Accept direction and projects from CIO or Telecommunications Manager. Maintain cooperative and positive communication with all personnel and departments. Be able to perform duties in an ever-changing fast paced environment. Perform other duties as may be assigned by supervisor.

Responsibilities

The Computing / Network Support Technician is responsible for supporting personal computers and configuring network connections. Duties include troubleshooting hardware and software issues, managing system backups, and assisting users with technical problems.