Concession Manager, Dundrum at H&M Group

Dún Laoghaire-Rathdown, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Management, Leadership, Communication, Customer Focused, Self-Motivated, Positive Attitude, Adaptability, Planning, Organizational Skills, Analytical Skills, Problem-Solving, Commercial Awareness, Fashion Interest, Team Development, Recruitment, Sales Performance

Industry

Retail

Description

Company Description COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements. Job Description As the Concession Manager, you would be contributing to the overall performance of our concession. In this role, you would be leading a team of people to ensure the concession is run in the most efficient way. Although no two days are ever the same, there are some things that you can expect to be involved in regularly. This includes: Offering customers a high level of service, through styling advice, product knowledge and experience Analysing selling information and taking ownership for the concession sales performance Leading and motivating a team of sales assistants to achieve excellent standards of service Leading recruitment and ensure induction and training to new starters is carried out Identifying future talents and putting together development plans to support their progression Overseeing concession operations Creating a great place to work Qualifications To work as a Concession Manager, you should have previous management/leadership experience plus the qualities below. Excellent communication skills and the ability to lead, train and develop a team Customer focused Self-motivated & Positive Adaptable A genuine interest in others Excellent planning and organisational skills Good analytical and problem-solving abilities Excellent commercial abilities and interest in fashion/retail Additional Information This is a full-time position with a contract of 39 hours a week based in our Cos, Dundrum Concession. Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through the career page. Benefits: We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here. Inclusion & Diversity At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.

Responsibilities

As a Concession Manager, you will lead a team to ensure efficient operations and high levels of customer service. You will also analyze sales performance and oversee recruitment and training.