Concession Manager - Tommy Hilfiger & Calvin Klein (John Lewis - Oxford)
at
PVH
Oxford OX1 1PB, , United Kingdom
-
Full Time
Start Date
Immediate
Expiry Date
04 Oct, 25
Salary
0.0
Posted On
05 Jul, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Retail Industry
Description
Responsibilities
Partnering with Area Manager to build on business opportunities and achieve Company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits and profitability.
Identifying opportunities and collaborate with others in order to grow the business or improve performance.
Consistently fostering a positive store experience by treating all customers and staff members in a fair and consistent manner.
Perform Manager-on-duty functions; manage store opening/closing functions and the sales floor.
Ensuring “door to floor” best practices, visual merchandising directives and standards for sales floor and back room are being executed; continually review standards to ensure clear and consistent execution.
Ensure daily management of sales, payroll, controllable expenses, goals and company initiatives. Align activities to ensure business goals are met.
Analysing store level reports and creating action plans to improve results.
Leading weekly management meetings and other staff meetings; participate in and contribute to regional meetings.
Set challenging but attainable goals with an emphasis on service quality, and customer satisfaction, as well as financial performance.
Coordinate appropriate action plans while considering consequences and budget decisions.
Communicating with staff daily on individual sales goals, and other key performance indicators, product sales and other information to help them provide unparalleled service and achieve goals.
Assist the manpower planning, identification, recruitment, interviewing, hiring and orientation processes; Recruit store personnel with a broad range of perspectives, experiences and backgrounds.
Own the training and development of employees. Ensure that all employees are properly oriented into the company and trained in their role.
Provide training and coaching for Employees (daily, weekly and monthly) and ensure that it is appropriately documented
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