Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview:
The Concessions Bar Lead is responsible for the service of all beverages, both alcoholic and non-alcoholic. Concession Bar Leads are responsible for overseeing bar procedures and ensuring all staff are following alcohol service protocols. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

Responsibilities:

• Adhere to state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Oversee all bar procedures during events to ensure proper service flow and professionalism.
• Follow and enforce health code standards.
• Reporting any incidents or issues to Bar Supervisors or Manager when they arise.
• Coaching staff, when needed, on alcohol compliance, bar procedures, speed of service, and guest interactions.
• Follow bar pre-shift notes and bar menus and provide service as described.
• Take and/or processes orders for drinks; mixes, garnishes and presents drinks using standard ingredient recipes; practices prudent portion control.
• Set up assigned bars; requisitions and stocks all beer, wine, spirits, paper products, straws and stirrers, condiments, ice and produce.
• Maintain stock, prepares, and stores all fresh fruit and vegetable garnishes, juices and other perishables to ensure product quality. Request additional product or restock as needed.
• Greet guests in a courteous, friendly manner.
• Detect and act upon guest inebriation as trained, escalating to management or security when needed.
• Lock up and store all beverage products, food, equipment items, and perform all closing duties at the end of shift.
• Perform general cleaning tasks to adhere to health and safety standards; keep work area clean and organized.
• Perform other duties as assigned

The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Six months or more experience bartending in high volume environment.
• Ability to accurately handle register and revenue collections through POS system is required.
• Ability to meet the company standard of excellence in the areas of guest service, interaction with co-workers, and uniform standards.
• Demonstrate knowledge of liquor laws.
• Must have the ability to handle guest issues, deescalate, and report to department supervisors and/or manager.
• Ability to prioritize tasks in a fast-paced environment.
• Must have knowledge or ability to learn about various beer, wine & spirits available.
• Ability to be self-directed while working in a team-oriented environment.
• Excellent interpersonal and communication skills.
• Must possess or be willing to obtain valid food handling certificate and TABC certificate prior to working at Moody Center.
• Ability to work a flexible schedule including nights, weekends and long hours.
• Bartending school preferred