Concessions Box Server at Keeneland Association Inc

Lexington, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

02 May, 26

Salary

0.0

Posted On

01 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Multitasking, Problem Solving, Attention to Detail, Teamwork, Hospitality, POS System, Alcohol Service, Food Safety, Presentation Skills, Time Management, Engagement, Warmth, Professionalism, Efficiency

Industry

Spectator Sports

Description

POSITION SUMMARY As a Concession Box Server at Keeneland Hospitality, you are responsible for providing prompt, professional, and courteous beverage service to guests in one of the most prestigious and fast-paced hospitality environments in Kentucky. You help create a memorable experience by delivering high standards of service in line with Keeneland’s tradition of excellence. KEY RESPONSIBILITIES * Provide exceptional service with warmth, professionalism, and efficiency in accordance with Keeneland Hospitality standards. * Welcome and engage guests with genuine hospitality, maintaining a polished and positive demeanor throughout their experience. * Offer knowledgeable recommendations. Take accurate orders, input them into the POS system, and coordinate seamlessly with bar teams. * Ensure timely delivery and proper presentation of all menu items; anticipate and respond promptly to guest needs and preferences. * Knowledge regarding menu, Keeneland history, ability to offer direction to guest and walk them through service procedures. * Maintain clean service areas before, during, and after service. * Adhere strictly to all health, safety, and sanitation guidelines, including responsible alcohol service. * Uphold the Keeneland culture by fostering a spirit of collaboration, respect, and high standards among teammates. QUALIFICATIONS AND REQUIREMENTS: * Previous serving experience is highly preferred. * Demonstrated commitment to customer service excellence and attention to detail. * Comfortable working long hours on your feet in a fast-paced, team-oriented setting. * Excellent communication, multitasking, and problem-solving skills. * Ability to remain calm and composed during high-volume periods, while delivering gracious service. * Must be at least 18 years of age. * Food handler certification and alcohol server training (or willingness to obtain) required. * Flexible availability including weekends, holidays, and early mornings during live race meets and specialevents LICENSING REQUIREMENTS: * A valid Fayette County Food Handler’s License is required for all food and beverage staff. Must be obtained prior to the first scheduled shift. * A Kentucky Horse Racing Commission license is required for all track workers. This license will be provided to you on behalf of Keeneland upon hire

Responsibilities

As a Concessions Box Server, you will provide prompt and courteous beverage service to guests while maintaining high standards of service. You will also ensure timely delivery and proper presentation of menu items, while adhering to health and safety guidelines.