Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary:
The Concessions Supervisor is responsible for overseeing the day-to-day operations of all concession stands during events, ensuring smooth and efficient service. This position plays a key role in setting up and maintaining all concession areas, supervising staff, maintaining health and safety standards, and supporting overall event success.
This role pays an hourly rate of $24.00 CAD

Qualifications:

• Right to work legally in Canada
• At Least 1-2 years’ experience working in a supervisory capacity in a food & beverage environment
• Ability to communicate effectively with all stakeholders including co-workers, customers and management which focuses on generating a positive, enthusiastic and cooperative work environment
• Ability to speak, read and write in English
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Food handling certificate is preferred
• Smart serve qualification is essential
• Ability to handle cash accurately and responsibl

EVERGREEN ROLE: APPLICATIONS ARE ACCEPTED ON AN ONGOING BASIS; THERE IS NO APPLICATION DEADLINE.

About the Venue:
TD Coliseum in Hamilton, ON - $280 million renovation. The project will transform the facility into an 18,000-seat capacity venue with a reimagined facade, premium seating, enhanced acoustics, improved sightlines, upgraded concourses, optimized clubs and suites and artist lounges.
The newly modernized venue will join a rapidly growing southwestern Canadian marketplace with the ability to accommodate larger shows alongside Toronto’s Scotiabank Arena. Opening in Fall 2025.

Responsibilities:

• Oversee set-up and readiness of all concession stands prior to each event
• Assign duties to employees and volunteers; ensure staffing coverage and operational efficiency
• Monitor food production, inventory levels, and cash handling procedures
• Train new and current staff on procedures, best practices, and guest service standards
• Step in to support or backfill any position as needed to maintain service and guest satisfaction
• Assist with Premium Services operations and special event needs
• Maintain a safe, clean, and harassment-free work environment; promptly report and address safety issues
• Supervise alcohol service, including ID checks and managing over-service situations
• Support POS transactions, order processing, and guest interaction when needed
• Ensure all equipment is operational and sanitation standards are met
• Enforce company policies and procedures; model professional conduct at all times
• Coach and counsel staff as needed; complete related HR documentation
• Assist with inventory, training sessions, and other projects assigned by management

Qualifications:

• Right to work legally in Canada
• At Least 1-2 years’ experience working in a supervisory capacity in a food & beverage environment
• Ability to communicate effectively with all stakeholders including co-workers, customers and management which focuses on generating a positive, enthusiastic and cooperative work environment
• Ability to speak, read and write in English
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Food handling certificate is preferred
• Smart serve qualification is essential
• Ability to handle cash accurately and responsibly

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds