We are seeking an enthusiastic and experienced Concessions Supervisor to oversee the operation of all food and beverage outlets within our vibrant Fan Zone. You will lead a team to deliver outstanding service, maintain high standards of quality and hygiene, and help create a memorable experience for every fan on matchdays and event days.

SKILLS & EXPERIENCE

• Previous experience supervising in a hospitality, concessions, or event environment (ideally within stadiums or large venues).
• Strong leadership skills with the ability to train, motivate, and manage a diverse team.
• Excellent communication and customer service skills.
• Confident in payment handling, basic reporting, and following operational procedures.
• Knowledge of food safety and health & safety standards.
• Flexible approach with availability to work evenings, weekends, and holidays in line with the event schedule.

DESIRABLE QUALIFICATIONS

• Food Safety / Food Hygiene certificate (Level 2 or above).
• First Aid or Health & Safety training.
  Pay: £13.70 per hou

• Supervise and coordinate the day-to-day running of concessions within the Fan Zone, ensuring efficient operations before, during, and after events.
• Manage, train, and motivate concessions staff to provide excellent customer service and uphold company standards.
• Oversee payment handling procedures, including opening and closing tills, reconciling takings, and completing required paperwork.
• Monitor inventory levels, assist with ordering, and manage stock rotation and waste reduction.
• Ensure all concessions operate in compliance with health, safety, and food hygiene regulations.
• Address and resolve customer issues promptly and professionally.
• Maintain cleanliness and presentation standards across all concession units.
• Assist with scheduling to ensure adequate staffing levels during busy periods.