Concessions Team Lead - Seasonal at City of Manhattan Kansas

Manhattan, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

15.0

Posted On

14 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash Handling, Customer Service, Staff Guidance, Point-of-Sale Transactions, CivicRec, Opening Procedures, Closing Procedures, Janitorial Tasks, Emergency Action Plan Execution, Team Leadership

Industry

Government Administration

Description

Description (Seasonal, Non-Exempt) Starting Wage: $15.00/hour Closing Date: Open Until Filled Shift/Workdays and Hours: Variable Must be 16 years or older How to Apply: Using the “apply” button on this page, please complete the required online application. For general questions about the position, contact Parks and Recreation at 785-587-2757. The Seasonal Team Lead will deliver and guide others to provide a positive experience for customers at a Manhattan Parks and Recreation Department (MPRD) concession stand. Job Duties Provide guidance to seasonal staff in the absence of full-time staff. Open and/or close the concession stand during set operating hours in accordance with established procedures. Maintain a professional appearance according to department policies, including the proper attire and footwear. Ensure a clean, organized, and safe concession stand, which includes light janitorial/cleaning tasks as needed or as directed by supervisors and/or daily checklists. Responsible for concession stand cash handling and any transactions which occur during the shift, including completing daily cash reports in compliance with standard departmental procedures. Provide excellent customer service and possess a service philosophy that reflects the MPRD’s mission to include greeting customers. Listen to customers and address any concerns or needs. Maintain accuracy in point-of-sale transactions through CivicRec and when using other software solutions. Assist with seasonal staff operations training. Assist with set-up/tear down of events or activities (chairs, tables, bleachers, and other equipment). Carry out all procedures exactly as described by the Emergency Action Plan (EAP) in times of emergency or crisis. EAP training will be provided by MPRD. Establish and maintain effective, professional working relationships with other employees, department personnel, and the public (customers, etc.). Engage with these individuals in a helpful, courteous, and respectful manner. Other duties as assigned. Requirements Required Knowledge, Skills, and Additional Qualifications Must be 16 years of age or older. Valid driver’s license. Preferred Education and Experience Knowledge of CivicRec systems. Cash handling skills. Staff or team lead experience. Other Information This is not a KPERS-covered position. Staff will be required to work varied shifts daily including evenings, weekends, weekdays and some holidays. The City of Manhattan is an Equal Opportunity Employer. We value diversity and believe the best workplaces bring together employees with diverse skill sets, backgrounds, experiences, and viewpoints to achieve common goals. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any basis protected by law.

Responsibilities

The Seasonal Team Lead is responsible for guiding seasonal staff, managing concession stand operations including opening/closing, and ensuring excellent customer service in line with the department's mission. Duties also include accurate cash handling, maintaining cleanliness, and executing emergency procedures when necessary.