The Concierge at an RV resort serves as the primary point of contact for guests, providing exceptional customer service and ensuring a positive guest experience. Responsibilities include welcoming guests, answering questions about the resort and surrounding area, booking amenities or activities, assisting with check-ins/outs, and handling guest requests or concerns. The concierge may also recommend local attractions, dining, and services to enhance the guest’s stay.

KEY SKILLS:

• Excellent communication and interpersonal skills
• Customer service experience
• Problem-solving ability
• Comfortable with reservation systems and phones

Please refer the Job description for details