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Concierge at Chow Tai Fook
Hong Kong Island, Hong Kong, China -
Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Interpersonal skills, Communication skills, Retail operations, Hospitality, Luxury service, Problem solving, Teamwork, Patience, Cantonese, Mandarin, English

Industry

Retail Luxury Goods and Jewelry

Description
主要職責 Greet customers with a warm, courteous, and professional manner upon boutique entry Create a positive first impression and enhance overall customer experience Identify customers’ initial needs and direct them to the appropriate sales consultant or service area Be aware of all upcoming client appointments and welcome them accordingly Assist in managing customer flow during peak hours to ensure smooth boutique operations Decent for the archive area and provide information about the exhibits, products, promotions, and store services when required Support the boutique operation tasks when needed  職位要求 Prior experience in customer service, retail, hospitality, or luxury service industry is an advantage Pleasant personality with strong interpersonal and communication skills Customer‑oriented with a positive, energetic and proactive attitude Well‑groomed and professional appearance Presentable, patient and team‑oriented with service mindset Basic proficiency in Cantonese, Mandarin and English Able to work shifts, including weekends and public holidays 可享福利: Competitive salary, attendance bonus, medical and dental benefits, and life insurance. Various types of leave, including Annual Leave, Family Friendly Leave, Development Leave, Examination Leave, Birthday Leave, Marriage Leave, and Volunteer Service Leave. On-the-job training, attractive benefits, and career prospects.
Responsibilities
The concierge is responsible for greeting customers, creating a positive first impression, and managing boutique traffic flow. They also provide information about products and exhibits while supporting general boutique operations.