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Concierge at Chow Tai Fook

Hong Kong Island, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Sales, Jewellery retail, Communication skills, Team spirit, Product knowledge, Styling, Relationship management, Marketing support, Store operations, Cantonese, English, Mandarin

Industry

Retail Luxury Goods and Jewelry

Description

Key Responsibilities Deliver professional, friendly, and high-quality customer experiences in-store to achieve sales targets. Address customer inquiries with professionalism and courtesy, providing product information, styling suggestions, and after-sales service. Foster and maintain strong relationships with customers to enhance brand image and loyalty. Collaborate with the team to execute marketing activities. Assist in daily store operations, including restocking and product displays. Requirements Form 5 or above with at least 3 years experience in jewellery retail; candidates with international jewellery brand background is an advantage. Proactive, responsible, flexible, and enthusiastic with excellent customer service skills. Strong communication skills and team spirit. Fluent in Cantonese; basic English and Mandarin preferred. Benefits Competitive salary, attendance bonus, medical and dental benefits, and life insurance. Various types of leave, including Annual Leave, Family Friendly Leave, Development Leave, Examination Leave, Birthday Leave, Marriage Leave, and Volunteer Service Leave. On-the-job training, attractive benefits, and career prospects.

Responsibilities

The Concierge is responsible for delivering high-quality customer experiences and achieving sales targets within the store. They also assist with daily operations, including product displays and supporting marketing activities.