Concierge at Colliers International EMEA

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Task Management, Issue Response, Building Operations, Safety Protocols, Security Protocols, Tech-Savvy, Access Systems, Mobile Apps, Proactive, Detail-Oriented, Solutions-Focused, Concierge Experience, Hospitality Experience, Property Management Experience

Industry

Real Estate

Description

Company Description Colliers is built on an enterprising spirit. What makes us different isn’t just what we do, it’s how we do it. Our people are passionate, take ownership, and always act with integrity for our clients, colleagues, and communities. We accelerate success by empowering bold thinking and driving exceptional results. Job Description We are seeking a professional and proactive Concierge to join our Real Estate Management Services team. This role is pivotal in creating a welcoming and secure environment for tenants, visitors, contractors, and suppliers. You will be the first point of contact, ensuring exceptional service and smooth building operations. We are seeking two part‑time employees to share the role across five days, with one working two days per week and the other working three days per week. Key Responsibilities Greet and assist visitors, tenants, contractors, and suppliers with professionalism to create an exceptional first impression. Act as the central point of reference for building information and services, ensuring clear communication and support. Monitor lobby and Loading Bay activity to prevent unauthorized access, maintaining safety and security. Identify and address safety, security, and maintenance issues promptly, coordinating solutions with relevant teams. Perform Chief Fire Warden duties and manage emergency procedures to ensure compliance and occupant safety. Support operational efficiency and enhance tenant experience, driving satisfaction and brand reputation. Qualifications What We’re Looking For Strong customer service and communication skills. Ability to manage multiple tasks and respond quickly to issues. Knowledge of building operations, safety, and security protocols. Tech-savvy with experience in access systems and mobile apps. Proactive, detail-oriented, and solutions-focused. Previous experience in concierge, hospitality, or property management is highly desirable. Additional Information Colliers International is a leader in global real estate services and a great local success story. Ours is a culture of service excellence and collaboration that provides our people with the ideal platform to engage their clients, develop their skills and accelerate their careers. For you this means a world of opportunity and the power to succeed. Department: Real Estate Management Services Employment Category: Permanent Full Time

Responsibilities

The Concierge will serve as the primary point of contact, responsible for greeting and assisting all building occupants and visitors while ensuring a welcoming environment. Key duties include monitoring security, addressing maintenance issues, and managing emergency procedures as the Chief Fire Warden.