SHIFT & LOCATION AVAILABLE:

• Hudson County, NJ

Ideal candidate for this role:

• The ideal candidate for this role is someone with gracious customer service skills with the ability to multitask. A person with great people skills who can troubleshoot seamlessly. This person will be responsible for maintaining the property like they do their own homes ensuring all maintenance, janitorial, and package deliveries are handled appropriately.

POSITION DESCRIPTION

Our Concierge team is responsible for handling resident & guest requests and promoting a welcoming environment in the residential condo building. The APC Concierge team is committed to providing a sense of comfort and reliability for our residents and their families. We are expected to know the building like we know our own homes and maintain the safety and immaculate image of the luxury condo we are assigned to. We strive to provide a gracious, accommodating customer service experience for all living, working, and visiting the properties we serve.

REQUIREMENTS:

• High School Diploma
• Basic computer literacy skills and ability to utilize equipment (i.e. handheld radios, telephones, computers, etc)..
• Excellent written and verbal communication skills in the English language.
• Able to multi-task and good time management skills.
• Confident, polite, friendly, and self-assured attitude.
• Well-groomed, professional appearance.
• Ability to stand or sit for the duration of the assigned shift, lift, push, and pull at least 30 lbs.
• Adhere to APC location site Standard Operating Procedure (SOP).

PREFERRED EXPERIENCE:

• 1 year of office/administrative experience.
• 1 year of high-end residential or hotel experience as Bellman, Porter, Doorman, Greeter, Server, Hostess.
• Knowledge of Carson and/or BuildingLink software.

RESPONSIBILITIES

• Pleasant and professional demeanor: ability to graciously interact with residents, guests, building vendors, and building management.
• Track all package deliveries, daily activities, and amenity reservations using building software program.
• Inform residents of incoming visitors & direct visitors.
• Review access control cameras to ensure the safety of the residents.
• Manage administrative requests on behalf of Property Managers.
• Independently navigate and troubleshoot unpredictable situations that may arise including maintenance issues.

Ideal candidate for this role:

• The ideal candidate for this role is someone with gracious customer service skills with the ability to multitask. A person with great people skills who can troubleshoot seamlessly. This person will be responsible for maintaining the property like they do their own homes ensuring all maintenance, janitorial, and package deliveries are handled appropriately