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Concierge Full-Time 8AM-4:30PM at Park Place of Elmhurst

, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

20.0

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Interpersonal Skills, Communication Skills, Empathy, Patience, Organization, Multitasking, Problem-Solving, Conflict Resolution, Confidentiality, Professionalism, Computer Skills, Microsoft Word, Microsoft Excel

Industry

Medical Practices

Description

Description We are seeking a compassionate and service-oriented Healthcare Concierge to join our senior living community. This role serves as a welcoming presence for residents, families, and visitors, ensuring a supportive, respectful, and engaging environment. The Healthcare Concierge plays a key role in enhancing the overall resident experience by assisting with daily needs, coordinating services, and fostering meaningful connections. Warmly greet residents, families, and visitors, creating a friendly and inviting atmosphere Provide guidance and information about community amenities, healthcare services, and activities Support residents with non-clinical needs while promoting independence and dignity Act as a liaison between residents, families, and healthcare or administrative staff Help coordinate events and activities within the community Respond to resident inquiries or concerns with empathy, patience, and professionalism Maintain confidentiality and respect residents’ privacy at all times Assist with front desk duties including answering phones and managing visitor check-ins Benefits: PLS_HR_Benefits_Flyer_IL_IN.pdf Requirements High school diploma or equivalent required. 1+ year of experience in customer service, senior care, hospitality, or healthcare preferred Strong interpersonal and communication skills, with a genuine passion for working with older adults Ability to multitask and stay organized in a dynamic environment Basic computer skills; Proficient with Microsoft Word and Excel Compassionate, patient, and dependable Preferred Skills Experience in senior living, assisted living, or memory care settings Strong problem-solving and conflict resolution abilities Ability to build trust and meaningful relationships with residents and families

Responsibilities

This role involves serving as a welcoming presence for residents, families, and visitors in a senior living community, ensuring a supportive and engaging environment. Key duties include greeting people, providing guidance on community services, supporting non-clinical resident needs, and acting as a liaison between residents, families, and staff.