Concierge at GENCARE INC.

Granite Falls, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

18.5

Posted On

05 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Front Desk Experience, Answering Phones, Resident Assistance, Vendor Coordination, Staff Assistance, Shift Covering, Complaint Handling, Microsoft Word, Outlook Email, Filing, Typing, Office Duties, Rapport Building, Patience, Teamwork, Emergency Procedures

Industry

Health;Wellness & Fitness

Description

Description GenCare Lifestyle @ The Village is a Premier Assisted and Independent Senior Living Community in Granite Falls. We are seeking to add an amazing, caring PT Concierge to our team. PT BENEFITS: Paid sick (1 hour for every 40 worked, able to roll over max of 56 hours), if working over 19 hours per week 401K eligible after 6 months with up to a 4% employer match after one year of employment, First Choice Health Employee Assistance Program, quarterly raises for hourly employees, Free meal at work. GenCare Lifestyle promotes a Whole Life Living™ program that focuses on the mind, body, and soul. For more information about our company, please visit us at www.gencarelifestyle.com. Previous Front Desk experience is necessary. Job duties include, but are not limited to: Serve as primary front desk support in a professional and pleasant manner including but not limited to answering phones, assisting residents, guests, vendors and staff. Assist the Business Office Director in the coordination of all departments to ensure that all residents’ needs are met in the most efficient manner. Availability to covering of shifts. Provide and forward in an expeditious manner any community complaints and concerns to the Business Office Director. Perform Microsoft word, and outlook email computer duties in an efficient and accurate manner including but not limited to filing, typing and any other general office duties as assigned. Insure and demonstrate competency with knowing all names of community residents and establish an immediate rapport with new residents. Demonstrate consistency in respect and patience for resident family members. Assist residents with daily problems and concerns. Read and review resident documentation to keep informed of any changes regarding residents. Assist the Marketing with community tours, inquiries, mailing brochures, sending follow-up letters and thank you cards. Maintain accurate and current traffic sheets. Assist in Wellness and Vitality Department with residents’ weekly appointments. Demonstrate respect and teamwork with all employees. Observe and notify the Business Office Director and Wellness team of any unusual resident behaviors, concerns or occurrences in the community. Demonstrate working knowledge of the building emergency procedures. Complete all other duties as assigned. Requirements OUALIFICATIONS: 1. Minimum of Twenty-One (21) years of the age 2. High School Graduate or equivalent All qualified and interested applicants are encouraged to email a resume. All offers of employment are contingent upon the candidate passing a background check, reference check and meeting minimum requirements and providing all required employment documentation.

Responsibilities

The Concierge serves as the primary front desk support, professionally handling phone calls and assisting residents, guests, vendors, and staff while coordinating with the Business Office Director to meet resident needs efficiently. Duties also include performing general office tasks, maintaining resident rapport, assisting with tours, and observing resident well-being.