Concierge at Hang Lung Properties Limited

, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Interpersonal Skills, Attention to Detail, Proactive, Hospitality Management, Concierge Operations, English, Mandarin, Cantonese

Industry

Real Estate

Description

Company OverviewHang Lung Properties Limited, a constituent stock of the Hang Seng Index and Hang Seng Corporate Sustainability Indices in Hong Kong, is a leading real estate developer in Hong Kong and mainland China. Boasting a diversified portfolio of investment properties in Hong Kong, we have progressively branched out into the Mainland since the 1990s, building, owning and managing world-class commercial complexes in key cities that have earned international acclaim for their exceptional quality of architectural design, services and sustainable features. Our people are the most precious asset of the Hang Lung family and the key to our success. They drive forward our development through their commitment, professionalism and caring services. As we extend our business horizons, we continue to devote significant resources and energy to developing the expertise and skills of our outstanding team. We are looking for people who are talented, energetic, self-motivated team players. Are you ready to join us now?Responsibilities: Greet guests and ensure a welcoming experience Manage check-ins and check-outs efficiently Handle reservations and maintain accurate records Provide exceptional customer service and address guest inquiries Answer phone calls and respond to requests promptly Process payments and ensure accurate billing Maintain a clean and organized front desk area Assist with guest requests and resolve complaints professionally Requirements: 1 year experience in hotel Concierge operation Diploma or above in Hospitality Management or relevant discipline Good command of English, Mandarin and Cantonese Excellent customer services and interpersonal skills Proactive, detail-minded with pleasant personality We are an equal opportunity employer and welcome applications from all qualified candidates. We offer an attractive remuneration package and excellent prospects for career advancement to the right candidate. Please send detailed resume to Human Resources Department by clicking “Easy Apply” button. For more information about our Company, please visit our website: http://www.hanglung.com/ Please read the following Personal Information Collection Statement before applying. Personal Information Collection Statement (For recruitment purposes) Information collected by Hang Lung Properties Limited and/or its associated companies will be treated in strict confidence and will be used exclusively for recruitment and other employment-related purposes. Information collected may be disclosed to such person or organization for the purpose of verifying the accuracy of the information provided by the applicant. The provision of true, complete and accurate information required in support of applications is necessary for selection purposes. Failure to do so may affect the processing and outcome of your application. Applicants who do not hear from us within 8 weeks from the date of application may consider their applications unsuccessful and their personal data will typically be destroyed within 12 months after rejection of the application. Applicant has the right to request access to and correction of your personal data in writing to “Data Protection Officer of Hang Lung Properties Limited” at 28/F, Standard Chartered Bank Building, 4 Des Voeux Road Central, Hong Kong. For further information, please refer to Hang Lung Properties Limited’s Privacy Statement at https://www.hanglung.com/en-us/special-pages/privacy-policy-statement.

Responsibilities

The Concierge is responsible for greeting guests, managing check-ins and check-outs, and providing exceptional customer service. They will also handle reservations, address guest inquiries, and resolve complaints professionally.