Concierge at Makeready LLC

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Sep, 26

Salary

0.0

Posted On

17 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Concierge Services, Local Area Knowledge, Communication Skills, Customer Service, Event Planning, Interpersonal Skills, Problem Solving, Administrative Support, Vendor Management

Industry

Hospitality

Description

The Joseph is an expression of modern luxury rooted in art, culture, and the warmth of true hospitality. Situated in the heart of Nashville, it offers a refined escape where thoughtful design, world-class culinary experiences, and meaningful service come together effortlessly. The Joseph invites guests into a world that feels both elevated and deeply personal. From curated art collections and immersive dining to serene guestrooms and intimate gathering spaces, every detail is designed to create an experience of Nashville at its most refined. In search of the unofficial mayor of Nashville. As the Concierge you are the go-to person when those in your circle are looking for the perfect spot for a specific occasion. Best florists? Not a problem. Hidden cocktail bars? You have a list of several and know who to call to get a table. From shopping to sporting events to Instagram-worthy backdrops, you love helping people create special and unique experiences. Requested Tasks -Greet guests and visitors warmly and make them feel welcome and attended -Answer phone and email inquiries from potential guests in a timely and respectful manner -Offer restaurant and activity recommendations and assist guest in arranging excursions -Receive and redirect mail, phone calls and packages -Ensure guest spaces and lobby are clean and tidy at all times Requested Capabilities -Approachable and personable personality; guest-first mentality -Keen understanding of the property, surrounding amenities -Ability to partner with outside businesses in order to make thoughtful recommendations As part of Makeready, we offer a benefits experience designed with intention—supporting the full life of our team, not just their time at work. Eligible team members have access to flexible PTO and PTO exchange, comprehensive medical, dental, and vision coverage, parental leave, pet insurance, company-matched dependent care and 401(k), student loan repayment support, and a thoughtful range of additional benefits. We believe our best work happens when our people feel supported, seen, and set up to thrive—at work and beyond. Our Guiding Principles are the foundation of how we show up for one another and for our guests. They’re not rules to follow—they’re second nature to us, shaping how we think, act, and build together every day. Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Responsibilities

Act as the primary point of contact for guests by providing curated recommendations for dining, activities, and local experiences. Manage guest inquiries via phone and email while maintaining the cleanliness and welcoming atmosphere of the lobby.