Package Description:
Shift Details: bank position, hours may vary
At The Hawthorns we believe in supporting those who support our residents; We recognise and celebrate our hard-working colleagues, champion your career development, and offer a range of apprenticeships, and provide you with access to a range of leisure and retail discounts.
We are seeking a compassionate, enthusiastic, and dedicated individual to join our friendly, award-winning team as Concierge

ABOUT THE ROLE

Your focus as Concierge will be to create a positive and long-lasting first impression of the company while answering incoming calls and greeting visitors as well as providing high-quality service to residents.

Other responsibilities will include:

• Greeting and directing all visitors and making them feel welcome
• Operating the switchboard; handling both external calls and internal calls from the residents, taking and passing on messages.
• Monitoring the bistro area for refreshments, music, and cleanliness.
• Handling resident requests and queries efficiently and effectively.

PLEASE NOTE THIS ROLE WILL REQUIRE:

• A DBS Disclosure check, the cost of which will be met by the business.
• Proof of eligibility to work in the UK.
  This advert may be withdrawn prior to the advertised deadline dependant on volume of applications received and business needs