PLEASE NOTE THIS IS A PERMANENT POSITION

Working hours: 40 hours per week
Interview Date: Wednesday 3rd September 2025
Additional Salary information: 10% night works allowance
The Salvation Army, is looking to recruit a Receptionist (internally known within as a Concierge) to be our first point of contact for everyone accessing our Lifehouse, Bramwell House.
Bramwell House is a residential centre accommodating 55 adults 18years+ who are experiencing homelessness. This role requires a friendly, approachable person who will be pivotal in ensuring our vision for high-quality person-centred support is delivered.

KEY RESPONSIBILITIES:

• Understand and work within the Mission and Values of The Salvation Army acting in a professional and ethical way at all times when representing the organisation.
• Offer front of house service to clients/visitors ensuring they are signed in or out where required and their queries are handled in a professional friendly manner, referring them to the relevant person where required.
• Complete all necessary statistical returns as required.
• Handling of cash ensuring all accounting records are properly maintained.
• Handle all incoming telephone calls and mail appropriately.
• To use a CCTV system (after training) in line with policy.
• Work as part of overall team to ensure the most positive experience in Bramwell House.