Concierge Officer at The Lottery Corporation

Brisbane, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

0.0

Posted On

27 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Reception, Hospitality, Tourism, Communication, Task Management, Troubleshooting, MS Word, Excel, PowerPoint, Teams, Security Awareness, Workplace Etiquette

Industry

Entertainment Providers

Description

Could this be one of those rare moments to do the best work of your career? The Lottery Corporation is Australia’s largest lottery company offering exciting games that deliver life-changing wins to customers and make a meaningful difference in the community. We’re the team who bring you Australia's favourite lottery and Keno games. For more than a century, we’ve been playing our role in creating positive impacts by delivering winning moments every day to our people, our customers, retailers, partners and our community. Share joy, spark possibilities and join the winning team today! Note: This is a part-time opportunity, working from 8am - 5pm on Mondays & Tuesdays. Initially a 12-month max term contract. What you’ll do  * Be the welcoming face of TLC and create outstanding first impressions for team members and visitors to our Brisbane CBD office. * Manage front-of-house interactions, including greeting guests, visitor access, lockers, access cards and working closely with Security. * Keep meetings and events running smoothly by supporting room bookings, catering, technology setup and on-the-spot troubleshooting. * Support large events, town halls and training sessions - from setup through to returning spaces to BAU. * Maintain high standards across public areas, security awareness and workplace etiquette. What you’ll bring  * People-person energy with a genuine love of delivering exceptional customer service * Experience in reception, hospitality or tourism where creating memorable experiences was part of your day-to-day * Strong communication skills * Calm confident approach to juggling multiple tasks in a fast-paced environment * Confidence using everyday technology (MS Word, Excel, PowerPoint and Teams) What you’ll get Not only will you receive an awesome candidate experience from our caring Talent team, but you’ll get a genuine feel for who we are and what it’s like to be part of our team. The benefits of working with The Lottery Corporation are pretty good. Just to name a few: * Balance work and life with our ‘flex for great outcomes’ approach – hybrid working, plus a range of generous leave options. * Reward and recognition programs at all levels. Your hard work won’t go unnoticed. * Ignite your potential with our dedicated learning and development platform to support your bright future. * We empower careers to grow from within. 50% of all roles in 2025 were filled by our own people, proving that your next opportunity is already here! * A true sense of belonging. We’re committed to Inclusion & Diversity with a range of initiatives such as our Gender Affirmation Support, employee inclusion networks and diversity memberships and celebrations. * Make positive impacts with opportunities to volunteer with our community partners. We'll also dollar match fundraising efforts of our employees lending their support to registered charities. If this role is of interest to you and you’re ready to spark possibilities with The Lottery Corporation, but don’t feel that your experience aligns 100%, we would still love to hear from you and encourage you to apply. We’re committed to providing a safe, respectful and supportive work environment. We encourage you to let us know if we can make any accommodations, so the process can be more user friendly for you. We acknowledge and pay respect to the traditional custodians of the lands on which our offices, retail outlets and venues operate. We acknowledge the inextricable link First Peoples of Australia have with the land past and present. Your online safety is important to us. We'll never request payment or credit card details from you to apply for a position. If you're uncertain whether a job ad is legitimate, verify via our website before providing any details.

Responsibilities

The Concierge Officer will serve as the welcoming face of the organization in the Brisbane CBD office, managing all front-of-house interactions including greeting guests, visitor access, and locker management while closely coordinating with Security. This role also involves supporting meetings and large events by handling room bookings, catering, technology setup, and on-the-spot troubleshooting.