QUALIFICATIONS OF AN IDEAL CONCIERGE/FRONT DESK:

• High school diploma or equivalent (GED)

CONCIERGE/FRONT DESK JOB SUMMARY:

The Concierge/Front Desk is functions primarily at the front desk of the facility, meeting and greeting members and the public and handling a variety of clerical duties.

• Greet and assist Residents and visitors in a polished, professional, discrete manner. Manage the front desk sign-in and out process for visitors and vendors. Handle and direct incoming phone calls. Inform Residents or staff of the arrival of guests, packages, and flowers.
• Accommodate Residents’ requests for assistance - referring to other staff as necessary.

• Greet and assist Residents and visitors in a polished, professional, discrete manner. Manage the front desk sign-in and out process for visitors and vendors. Handle and direct incoming phone calls. Inform Residents or staff of the arrival of guests, packages, and flowers.
• Accommodate Residents’ requests for assistance - referring to other staff as necessary