Concierge (Part-time Weekend/Evening) at Shape Holdings Corp

Burnaby, BC, Canada -

Full Time

Start Date

Immediate

Expiry Date

14 Dec, 25

Salary

22.0

Posted On

16 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Outlook, Management Skills, Computer Skills, Tenant Relations, Communication Skills, Excel, Critical Thinking, Microsoft Office, Confrontation, Microsoft Word, Public Relations

Industry

Real Estate/Mortgage

Description

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Ability to conduct tenant relations through Guest Service Excellence
Self-motivated, Proactive, and a Team Mindset
Personable and positive in every situation
Task and Detail oriented, capable of handling multiple tasks with simultaneous deadlines, communicate well
Outgoing with strong organizational, critical thinking, and time management skills
Strong verbal and written communication skills (Multi-lingual would be an asset)
Ability to deal with confrontation and maintain objectivity in public relations
Intermediate to advanced computer skills with Microsoft Office, but specifically Microsoft Word, Excel, and Outlook

REQUIRED TRAINING AND EXPERIENCE

2+ years’ work experience in a guest or customer service position would be an asset

How To Apply:

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Responsibilities

ABOUT THE ROLE

The Concierge at The Amazing Brentwood Tower ONE Rental Homes will be the front-facing representative of the SHAPE brand while also working behind the scenes to deliver every element of our residential rental program. They will report directly to the Resident Manager and Head Concierge, and will assist in the move-in, and on-site management of 300 rental homes at one of Canada’s most exciting projects.
The Concierge will be working closely alongside the Head Concierge, Resident Manager, and Janitorial Cleaning Staff.

PRIMARY JOB RESPONSIBILITIES

Tenant Relations and Guest Service Excellence
Ensure cleanliness of building and premises
Receive and Dispense Parcels (Automated Parcel Delivery on-site)
Answer any and all inquiries made by prospective tenants/residents in a polite and professional manner
Coordination and Management of Loading Bay and Move-In Elevator
Coordinate, Book, Manage resident Amenity bookings
Inspection and Security of premises
Emails, reports, and updates to Director, Property Manager, Resident Manager, and Head Concierge
Ensure all processes and administrative procedures are followed consistently, completely and accurately
Provide a world-class experience to all guests and prospective tenants
Perform all other duties as assigned by Resident Manager and Head Concierge over the weekend