Concierge at Seasons Retirement Communities LP

St. Thomas, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

17.74

Posted On

15 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Conflict Resolution, Clerical Duties, Receptionist Duties, Office Procedures, Telephone Etiquette, Diplomacy, Tact, Attention To Detail

Industry

Hospitals and Health Care

Description

Job Status Part time- Hourly Seasons St Thomas 40 Ross Street, St Thomas ON N5K 0K7 Our Mission to You: As a certified Great Place to Work®, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and professional development to advance a rewarding career in the seniors housing sector. What We Look For: Seasons looks for individuals who are enthusiastic about making a positive difference in the life of another person. We hire individuals who are committed to building meaningful relationships and strive for service excellence so our residents can be proud to call Seasons their home. Keen attention to details, going the extra mile and putting a little “wow” into everything we do is the Seasons way! Your Opportunity! We’re looking for a Concierge. This individual will act as the first point of contact for guests of the community and is responsible for providing confidential clerical and receptionist duties associated with the daily operation of the retirement residence in a safe and efficient manner in accordance with the policies and procedures of Seasons. What You Will Do: * Answers telephone, greets visitors, and receives routine inquiries in person and by phone, relaying calls and messages to the appropriate service team members * Receives incoming mail and co-ordinates distribution, and process’ outgoing mail * Provides services and interacts with residents and resident family members in a professional manner * All other duties as assigned Qualifications or Skills Required: * Covid-19 vaccination is mandatory * Basic knowledge and understanding of office procedures * Strong Communication Skills; both oral and written * Exceptional Customer Service and Conflict Resolution skills * Strong communication skills; both oral and written * Ability to exercise tact and diplomacy in dealing with residents, service team members and guests All applicants must be legally entitled to work in Canada. As a condition of employment, a Criminal Record Search which may include a vulnerable sector screen, will be required. Seasons Retirement Communities (“Seasons”) is an equal opportunity employer and welcomes applications from all interested parties. In accordance with Season’s Accessibility Policy, a request for accommodation will be accepted as part of Season’s hiring process. We thank all applicants for their interest. However only those selected for further consideration will be contacted. Note during COVID-19: At the outset of the COVID-19 situation in Canada, Seasons Retirement Communities implemented heightened precautionary protocols in all of our homes. We continue to follow the advice of provincial and federal governments, our sector regulators and local Public Health agencies. Job responsibilities are being reviewed and adjusted accordingly to ensure the well-being of the successful candidate. Week 1: Tuesday 8:00-4:00, Wednesday 4:00-8:00, Saturday 8:00-4:00 Week 2: Sunday 8:00-4:00, Friday 8:00-4:00 Line 3 - 34 hours biweekly

Responsibilities

The Concierge acts as the first point of contact for the community, managing reception duties and greeting visitors. They are also responsible for handling incoming and outgoing mail and providing professional assistance to residents and their families.