JOB DESCRIPTION:

We are seeking highly trained and professional Concierge Security Officers to join our elite security team. This role is ideal for individuals who excel in both tactical security response and high-end customer service. As a Concierge Security Officer, you will be the first point of contact for residents, guests, or tenants while also serving as a vigilant protector of the premises.
You will be responsible for maintaining a secure environment, handling incidents with discretion and professionalism, and providing a premium-level experience to everyone you interact with.

REQUIREMENTS:

• Proven experience in security, military, or law enforcement highly preferred.
• Strong knowledge of security operations, access control, and emergency response procedures.
• Ability to remain calm, professional, and decisive under pressure.
• Excellent interpersonal and communication skills; customer-service oriented.
• Physically capable of patrolling, standing for long periods, and responding rapidly to incidents.
• Must hold or be eligible for applicable security licenses and certifications (e.g., guard card, CPR/First Aid, etc.).
• Availability to work nights, weekends, holidays, and rotating shifts.

PREFERRED QUALIFICATIONS:

• Certification or training in first aid/CPR and defensive tactics.
• Familiarity with residential or commercial concierge security protocols.
• Experience with de-escalation techniques and conflict resolution.
• Working knowledge of surveillance technologies and visitor management systems.

HOW TO APPLY:

Interested candidates should submit their resume and relevant certifications to [Insert Application Email or Link].
Become part of a team that values professionalism, preparedness, and protection.
Let me know if you’d like this customized for a specific location, client, or with branding details.
You said:you can all the deatils from the example email ChatGPT said:
Great — based on the details in your original example and your instruction to include all details from that version, here is a polished and professional Job Description for a Concierge Security role that incorporates the full tactical and operational scope of the position:

JOB DESCRIPTION:

We are seeking highly trained and professional Concierge Security Officers to join our team. In this hybrid role, you will serve both as a front-line customer service representative and as a tactical protector of people, property, and sensitive areas. You will be responsible for maintaining a secure environment while delivering a high level of professionalism, discretion, and situational awareness.
This role is ideal for individuals with a strong background in security, law enforcement, or military service who are also comfortable operating in a concierge or client-facing environment.

REQUIREMENTS:

• Proven experience in security, law enforcement, or military service is highly preferred.
• Strong understanding of security operations, access control systems, and emergency response protocols.
• Ability to stay calm and make sound decisions under pressure.
• Excellent communication and interpersonal skills, especially in high-traffic or high-profile environments.
• Strong physical fitness and stamina to patrol, stand for long periods, and respond to incidents quickly.
• Must possess or be eligible to obtain all required state and local security licensing and certifications (e.g., guard card, firearms permit, CPR/First Aid).
• Willingness to work flexible schedules, including nights, weekends, and holidays.

PREFERRED QUALIFICATIONS:

• Certification in first aid, CPR, and defensive tactics.
• Experience with de-escalation techniques and conflict resolution.
• Familiarity with surveillance technology, visitor management systems, and security software platforms.
• Training in customer service or prior experience in a concierge or hospitality-related environment.

KEY RESPONSIBILITIES:

• Monitor and patrol assigned areas to deter unauthorized access and protect people and property.
• Serve as a professional concierge by assisting residents, guests, or clients with inquiries and access.
• Respond quickly and effectively to emergency situations including medical incidents, security breaches, or suspicious behavior.
• Operate surveillance systems, access control panels, and communication equipment proficiently.
• Conduct risk assessments and promptly report security vulnerabilities or unusual activities.
• Enforce building policies and verify identification or access authorization as required.
• Maintain detailed and accurate incident reports and activity logs.
• Coordinate with emergency services when necessary, including police, fire, and EMS.
• Participate in ongoing training, drills, and physical readiness assessments.

KEY RESPONSIBILITIES:

• Monitor and patrol assigned areas to deter unauthorized access and ensure the safety of individuals and property.
• Greet and assist tenants, guests, and visitors with professionalism and courtesy.
• Respond promptly and effectively to emergency situations including medical incidents, threats, and security breaches.
• Conduct thorough risk assessments and report suspicious activities or security vulnerabilities.
• Utilize advanced security equipment including surveillance systems, access control platforms, communication devices, and protective gear.
• Maintain control of access points by verifying identification and authorizations.
• Coordinate with law enforcement and emergency responders as necessary.
• Prepare and maintain detailed incident reports and activity logs for review and follow-up.
• Engage in routine training and drills to ensure operational readiness and compliance with all security protocols.