Concierge at Senior Lifestyle

Holland, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jan, 26

Salary

0.0

Posted On

03 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Computer Skills, Compassion, Professionalism, Kindness, Engagement, Empathy, Helpfulness, Teamwork, Multi-tasking, Decision Making, Customer Satisfaction

Industry

Hospitals and Health Care

Description

Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community. Job Description Greet residents and provide general assistance to visitors, prospective residents, and families. Answer telephone calls. You may be asked to ensure the safety of the residents and property by monitoring door alarms, life safety systems, building alarms and investigating any unusual activity. Process reports for such things as work orders and concerns. You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested. You will assist other departments with administrative functions. Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction. Maintain a positive and professional demeanor toward all residents, visitors and co-workers. Qualifications Related experience is preferred, but not required You need to be able to communicate clearly and effectively in English. You have proficient computer skills. You are compassionate, professional, kind, engaging, empathetic and helpful. You have the ability to work as a part of a team and handle multiple tasks efficiently. You possess the ability to make independent decisions when circumstances warrant such action. You can maintain a positive and friendly demeanor toward the residents and your co-workers. Additional Information Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday.

Responsibilities

The Concierge is responsible for greeting residents and providing assistance to visitors, prospective residents, and families. They also monitor safety systems and ensure timely responses to resident and family concerns.